Administrative Assistant

Description

Administrative Assistant

Reports to: Director of Operations

Job Category: Hourly | Non-Exempt | Full-Time

Salary Range: $22-$26.50/hour

Work Site: Foundry Front Range - Broomfield, CO

Job Summary:

The Administrative Assistant supports office operations by managing daily clerical, organizational, and communication tasks. This role is responsible for front desk reception, office administration, and logistical support. It works closely with Leadership and a multidisciplinary team to keep the environment welcoming, organized, safe, and therapeutic.

Education and Experience:

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
• Minimum of one year of experience in a receptionist, front desk, administrative assistant, or customer service role.
• Experience in behavioral health or healthcare setting preferred.
• Familiarity with insurance verification, billing processes, or electronic health records (EHR) a plus.
• Basic bookkeeping experience (invoices, purchase tracking, petty cash) preferred.

Required Skills/Abilities:

• Valid, unrestricted driver’s license.
• Warm, professional demeanor in person and on the phone.
• Excellent verbal and written communication skills.
• Highly organized, with strong attention to detail and the ability to juggle several tasks at once.
• Ability to stay calm, courteous, and helpful in a fast-paced or emotionally sensitive setting.
• Commitment to confidentiality and compliance with HIPAA and 42 CFR Part 2.
• Strong teamwork skills and a willingness to pitch in where needed.
• Proficient with Google and Microsoft Office Suite (Outlook, Word, Excel) or similar software.
• Quick to learn new systems, including EHR, scheduling, and phone platforms.

Duties/Responsibilities:

Reception & Front Desk

• Greet and check in clients, families, visitors, and vendors, and keep the front desk area welcoming.
• Answer, screen, and route incoming calls, emails, and messages promptly and professionally.
• Manage visitor logs, sign-in procedures, and building access according to facility policy.
• Receive, sort, and distribute mail, packages, and deliveries, including client items, according to facility policy.

Administrative Support

• Schedule and coordinate appointments, meetings, and calendars for Leadership and staff.
• Prepare, file, and maintain records and documents accurately and confidentially.
• Help with admissions paperwork and client orientation materials, and support a smooth arrival experience.
• Enter and update information in the EHR and other internal systems.
• Track office and program supplies, place orders, and process invoices and receipts.
• Collect client feedback and satisfaction surveys, and compile basic reports for Leadership.
• Help new hires with onboarding logistics such as workspace setup, badges, and paperwork.

Program & Event Coordination

• Coordinate logistics for tours, on-site and off-site events, lectures, and meetings.
• Run errands and handle transportation tasks as needed.
• Support Leadership in rolling out new procedures and communicating program updates to staff.
• Perform other administrative duties as assigned.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Standing, sitting, bending, reaching, climbing stairs, typing, speaking, hearing, seeing.
• Exposure to a clinical and medical environment.
• Must be able to lift up to 15 pounds.
• Driving in all weather conditions.

Benefits & Perks:

Health and Wellness

• Medical, dental and vision insurance*
• Supplemental accident and hospital indemnity coverage*
• Voluntary Term Life insurance*
• Employee Assistance Program
• Monthly wellness reimbursement*

Financial

• Competitive salary
• Employee recognition and rewards programs
• Employee referral incentive program
• Employer-sponsored 401(k) plan

Work/Life Perks

• Professional growth and development
• Continuing education reimbursement
• Unlimited paid time off* (exempt employees) + sick days
• Paid time off policy* (non-exempt employees) + sick days
• Paid holidays (exempt) or ability to earn 1.5x base hourly rate (non-exempt)

*Full-time employees

This description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.