Customer Service Parts Coordinator

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Job Description:

Customer Service Parts Coordinator 

 

BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE 

 

At Ryder, our most important competitive advantage is our people.  CULTURE- INTEGRITY- FAMILY. As a Customer Service Coordinator, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career. This is an essential industry and we’ve been in the game since 1933! 

 

Shop Location: Mount Pleasant, Iowa

Hours: 7:30AM to 4:30PM

Schedule: Monday -Friday

Hourly | Paid Weekly! 

The Customer Service Parts Coordinator is responsible for the oversight of parts ordering, receiving, cataloging, inventory, and reconciliation of all parts at a single location. In addition, this position will be responsible for processing Purchase Orders (POs) and Vendor payment requests. This position will be responsible for ensuring the right part is purchased from the right vendor and maintaining inventory levels to maximize customer uptime. We allow you to carve out your own career path and promote from within, based on performance.  The ideal path of progression in this role is an Ops Supervisor. 

  

If you're motivated, coachable, and looking for a fast-paced, inclusive environment, you've come to the right place.  Competitive pay & fast growth, full benefits package, 401k employer match, PTO, and a discount on shares!   

  

Experience with automotive or heavy-duty truck parts is a plus!  

  

Shop Location: Mount Pleasant, Iowa

Hours: 7:30AM to 4:30PM

Schedule: Monday -Friday

Hourly | Paid Weekly! 

 

Here it from people who work here! 

https://www.youtube.com/watch?v=usBbl6L1V6E 

  

This is Ryder: 

https://www.youtube.com/watch?v=b24PFgxvVS0 

 

Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. 

 

You thought that was it? Take a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation" by Women in Trucking, one of Fortune Magazine’s “World’s Most Admired Companies”, & one of “Reader's Choice Excellence Awards” by Inbound Logistics. What about our green initiative…? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with their "Supplier Environmental Excellence Award" 

 

 

Essential Functions 

• Primary designee for conducting physical inventory, parts ordering, and receiving 

• Processing of Purchase Orders and Supplier Invoices 

• Ensure Parts Received an properly recorded into inventory 

• Responsible for overseeing parts obsolescence 

• Responsible for shipping warranty and parts return to vendors 

• Responsible for parts room organization and cleanliness 

 
Additional Responsibilities 

• Contribute to cost containment through oversight and adherence to effective parts processes and policies, as well as other functions as assigned. 

• Performs other duties as assigned. 

 
Skills and Abilities 

• Strong verbal and written communication skills are required 

• Detail-oriented with excellent follow-up practices, acute attention to detail/Data entry accuracy, required 

• Ability to work independently and as a member of a team. Strong interpersonal skills are required 

 
Qualifications 

• H.S. Diploma/GED, Required 

• 1 year or more in Inventory and parts administration/clerical functions, Preferred 

• Experience using Microsoft Word and Excel. Intermediate skills, preferred 

 

#LI-AC

#INDexempt    

#FB  

Job Category

Operations and Support

Our Culture & Commitment:

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:

Hourly

Minimum Pay Range:

$23.00

Maximum Pay Range:

$23.00

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note:

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. 

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.  During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected] or 800-793-3754.

Current Employees:

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

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