Training Supervisor

Description and Essential Functions

Responsible for leading, developing, designing, implementing, executing, and evaluating training programs for the Operations Department, and other CDL- required driving positions, in a safe and efficient manner. Will also assist in the supervision of the daily operations.
 

Training Supervisor:

• Provides classroom instruction and behind-the-wheel training of newly hired operators to ensure successful completion of training and testing
• Evaluates accidents and incidents of revenue service operators to improve service delivery
• Evaluates new trainees, new revenue service operators, and current revenue service operators
• Focuses on continuous improvement of the safety of daily operations
• Recommends sign-off of operators into revenue service
• In-House Training Transition: Works proactively to meet all federal and state requirements to become a certified CDL instructor in Vermont, eventually leading GMT's independent, in-house Entry-Level Driver Training (ELDT) program.

Operations Supervisor:

Responsible for assisting in overseeing field operations to help ensure the safety and security of employees, passengers, and the public.

• Supports and assists Bus Operators; provides in-the-moment feedback and training
• Provides customer service through daily interaction with passengers, the community, and GMT’s community partners
• Ensures all manifests and scheduled routes are performed in a timely and accurate manner
• Monitors and manages Bus Operator compliance with route and schedule adherence
• Services detours/road closures and other interruptions to transit service; adjust service accordingly
• Monitors on-time performance (OTP) and manages OTP digital integrity
• Observes and reports information to GMT Operations management
• Drives transit bus in revenue service, non-revenue service, or as required by GMT management
• Facilitates and implements new bid schedules
• Conducts reasonable suspicion assessment as required
• Maintains safe and healthy work environment by establishing and enforcing organization standards and adhering to legal regulations   
• Makes and/or recommends disciplinary action when Bus Operators violate company standards and legal regulations
• Performs other duties as assigned

 

Qualifications

Education and/or Experience: An Associate’s degree and a minimum of three (3) years of experience in a transit-related field is preferred. A combination of experience and education may be substituted. The minimum age for all employees in this position is 21 years of age. A CDL and clean driving record are required. Familiarity with transportation service areas and knowledge of safe and efficient operation of buses and transit routes are beneficial.

Essential Job Skills and Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Essential duties are performed with or without reasonable accommodation.
 

• Ability to be proficient in Microsoft Office Suite and Google Mail
• Ability to work and communicate effectively with a diverse population
• Work effectively in an environment with multiple competing priorities
• Exercise good judgment as situations arise are required
• Must be able to safely and effectively drive every bus in GMT’s fleet
• Must be able to effectively use office technology. This includes but is not limited to standard office equipment such as computers, phones, photocopiers, and fax machines. For computers, the incumbent must be well versed in email, word processing software, spreadsheet software, and using shared resources, such as Google Documents
• Obtain and maintain Smith System certification and apply the training to effectively instruct and coach other employees in safe-driving practices.
• Possesses and maintains a valid Commercial Driver's License (class B) with a Passenger endorsement
• Possesses a valid Department of Transportation physical examination certification.

Benefits

• Wage: Starting wage is $36.83.
• Schedule: Generally Monday to Friday, 8 am to 5:00 pm, with flexibility and opportunities for overtime when needed. 
• Time Off: 8.67 hours of paid time off accrued per pay period; equivalent to 5+ weeks off per year. 
• Health: 100% paid health care coverage by GMT, including medical, dental, vision, and prescription. 100% paid premiums for Short-Term Disability and Long-Term Disability by GMT.
• Savings: GMT offers 457 Retirement Plans. After one year of service, employees who contribute 3% will be matched by GMT at 5%, and employees who contribute 5% will be matched by GMT at 7%.
• Wellness: Discounted membership to The Edge Sports & Fitness Centers.

This job description is not intended to be a complete statement of the position; it is intended merely to be a guide to the general work to be performed.

GMT is committed to providing a workplace that includes people of diverse backgrounds and fully utilizes their talents to achieve its mission. GMT believes that an inclusive and diverse workplace culture enhances the performance of our organization and our ability to fulfill the agency’s mission.

GMT is an equal employment opportunities (EEO) employer to all employees and applicants for employment without regard to political or religious affiliation, race, color, national origin, place of birth, ancestry, age, sex, sexual orientation, gender identity, marital status, crime victim status, veteran status, disability, HIV positive status, or genetic information in employment or the provision of services. In addition to federal law requirements, GMT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.