Kettle Coordinator

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

A SEASONAL TERM CONTRACT position to coordinate the 2026 CHILLIWACK Christmas kettle campaign and ensure the smooth running of the campaign, maximizing donations and coordinating the staffing of employees and volunteers at the kettles.

Accountabilities:              

WORKS WITH A SMALL TEAM, COORDINATORING ALL ASPECTS OF THE CHRISTMAS KETTLE FUNDRAISING CAMPAIGN:

• Awareness & compliance with Chilliwack Policies & Procedures
• Is able to work in adherence to the Salvation Army’s Mission and Values
• Must have basic computer knowledge and word processing and excel skills
• Promotes the campaign through community presence, social media, phone calls, etc.
• Strengthens relationships with management and leadership at all kettle locations and is responsible to act as a liaison, providing supports as needed
• Recruits, trains, and schedules and supports kettle workers and volunteers
• Ensures all kettles and supplies are maintained at all locations and at all times
• Works with a list of volunteers, clubs, churches and businesses to assist in filling volunteer positions
• Provides post campaign support to ensure transition to future campaigns
• Ensures donors, volunteers, workers and all partnerships are thanked and invitations are given to appreciation events, and
• Performs other duties assigned.

WORKING CONDITIONS:  

The Christmas 2026 Kettle Coordinator will work under the following disagreeable conditions:

Dealing with: Frequent interruptions and multi-tasking Last minute changes for attendance at Kettles Equipment and general office noise (i.e. people talking, phones ringing)

The employee may be possible to be exposed to the risk of minor to moderate injury of illnesses due to: Verbally abusive people Dealing with angry people Physical attacks by others Other dangerous situations.

The incumbent must take the following precautionary measures (in addition to health & safety rules):

Universal precautions Use of hand sanitizer Criminal Police Investigation Check (CPIC) must have a police security clearance certificate Communicable disease awareness.

The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, exemplifying Christian standards of conduct.

Education and Experience Qualifications:

• Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.

Education, Qualifications and Certifications:  

• Completion of High School diploma.
• Alternative combination of education and experience might be considered

Experience and Skilled Knowledge Requirements  

• Experience in customer service/care is an asset.  
• Comfortable using Microsoft/computer programs. 

Skills and Capabilities:

• Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
• Ability to relate to & engage marginalized people with a positive outcome perspective while remaining non-judgmental.
• The incumbent will have good verbal and non-verbal communication skills.
• Strong understanding of professional boundaries when working with a vulnerable population
• Patience and ability to de-escalate situations.
• Strong service ethic and a friendly disposition with the public.
• Adaptability to change and dealing with frequent interruptions while maintaining focus in completing all routine tasks.
• Team oriented and able to take initiative.
• Able to function well in a team setting.
• Willingness to work with people from diverse cultural backgrounds.
• Good interpersonal, initiative and organizational skills.
• Problem solving skills.
• Must be pleasant, helpful and a worthy representative of The Salvation Army as she/he meets and deals with the public.
• Organized and attention to details.
• Comfort in dealing with ambiguity.
• Demonstrated ability using software programs such as Outlook, Word, Excel.
• Strong listening skills.
• Ability to motivate others and manage relationships.
• Ability to follow all MU’s organizational policies and procedures.
• Negotiating skills.
• Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry).
• She/he will be responsible to the Chilliwack Corps Officer in matters of job performance, policy, special requests, or other concerns that will arise. The performance of the job requires continuous monitoring of the environment and attentiveness to working safely. 

Compensation:

The target hiring range for this position is $18.25 to $22.23 with a maximum of $26.20.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [email protected] if you have a need for any accommodation and we will be pleased to discuss this with you.