Manager, Operations - In-Home Delivery

Position Summary...

As Manager, Operations –Shopper & InHome Transformation and Growth, you will help drive initiatives that improve the end-to-end shopping and delivery journey for customers, shoppers, and field teams. This role will support roadmap development, partner cross-functionally with key stakeholders, and help bring new capabilities to life that improve customer experience, shopper productivity, and cost-to-serve.

This is an exciting opportunity for someone who enjoys solving complex problems, influencing across teams, and turning ideas into measurable impact at scale. The work you support will help shape platform-side capabilities that reach millions of customers and shoppers across Walmart’s network.

About the team:

The team leads cross-functional initiatives to drive transformation and growth for Shopper and InHome, focusing on enhancing business efficiency and operational excellence. They manage complex projects, analyze data to support strategic decisions, and develop innovative solutions aligned with evolving business needs. Collaborating closely with internal partners, the team ensures effective execution while upholding high standards of integrity and performance. Emphasizing continuous improvement, they foster a results-driven environment that promotes accountability, effective communication, and development to deliver value and advance Walmart’s mission.

What you'll do...

• Support the development and execution of a multi-quarter transformation roadmap across Shopper and InHome experiences.
• Identify marketplace and operational opportunities using data, AI enabled insights, customer/shopper feedback, and field input.
• Partner with Product, Engineering, Analytics, and Operations to design, test, and scale solutions.
• Manage multiple operational workstreams by building project plans, organizing timelines, and facilitating stakeholder alignment.
• Evaluate trade-offs across speed, cost, experience, and operational complexity to deliver measurable business outcomes.

What you'll bring...

• Proven experience in operations and project management, including planning, executing, and delivering complex initiatives.
• Strong analytical skills with the ability to interpret data, conduct root cause analysis, and provide actionable business insights.
• Ability to leverage AI-enabled prototypes, pilots, and testing to validate solutions and scale measurable impact.
• Proven ability to partner with Product and Tech teams to deliver operational or platform improvements.
• Strong strategic thinking, problem-solving, and adaptability, with the ability to bring structure to ambiguity and drive continuous improv

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $70,000.00 - $130,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 2 years’ experience in operations, project management, or related area OR 4 years’ experience in operations, project management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Supervising Associates

Masters: Economics

Project Management - Project Management Professional - Certification

Primary Location...

802 Respect Dr, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.