IT Support Technician

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. 

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add an IT Support Technician located in Łódź, Poland.

Reporting to the IT Leader, the IT Support Technician role involves providing technical support for hardware, software, and IT infrastructure, ensuring a high level of service for internal customers while supporting daily IT operations and continuous improvement initiatives.

What a typical day looks like:

• Provide day-to-day technical support for end users, resolving hardware, software, and office application issues.
• Install, configure, maintain, and troubleshoot desktop computers, laptops, mobile devices, and peripheral equipment.
• Deploy software, patches, updates, and system images in line with company standards.
• Set up and support printers, scanners, and other workplace technology solutions.
• Diagnose and resolve hardware, software, and network-related issues, collaborating with local and global IT teams when needed.
• Coordinate repairs with external vendors and maintain accurate IT asset and inventory records.
• Support continuous improvement activities and ensure compliance with quality and company standards.

The experience we’re looking to add to our team:

• Secondary education, preferably with further technical education or equivalent practical experience.
• Basic English communication skills.
• Good knowledge of Windows 10/11 and Microsoft Office applications.
• Familiarity with Active Directory, Android, and iOS environments would be an advantage.
• Strong problem-solving skills and a customer-focused approach.
• Ability to manage multiple priorities and work effectively in a team environment.
• Possess a driving licence and have willingness to travel between sites in Lodz and Wola Rakowa

What you’ll receive for the great work you provide:

• An interesting and challenging job in an experienced and great team
• Substantive support in the adaptation process
• Participation in international projects and collaboration with high-class specialists
• Access to modern technologies
• Development opportunities, including funding for foreign language learning
• Benefits package (e.g. group life insurance, private medical care, sport card, etc.)
• Clear promotion criteria
• Employment contract

BB97

Job Category

IT

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).