Digital Health & Technology Intern

## 110 N MAIN ST, DAYTON, OH 45202

## DEPT: I.T. CUSTOMER SUPPORT

## Full-Time / SHIFT VARIES

Note: Candidates must be willing to commute and work "in-person" to the Dayton, Ohio area

## Essential Duties & Functions

## Receives assignments and works under supervision of his/her immediate manager or senior-level team member

## 1. Demonstrates progressive growth in capabilities, productivity, and delivery as capability and capacity develops.

## 2. Provides technical support to System Designers, System Builders, Customer Support Desk, and Field Support staff.

## 3. User provisioning.

## 4. Certificate tracking.

## 5. Finger printing.

## 6. Workstation and printer file creation for import.

## 7. Directory, distribution list maintenance.

## 8. Meeting equipment room set up.

## 9. Configuring devices such as iPhones, Vocera devices.

## 10. Building/configuring PC/Laptops.

## 11. Building configuring Servers.

##

## Education:

## Minimum Level of Education Required: High School Completion / GEDHigh School completion / GED

## Currently pursuing an interest in Technology related fields. Preference of pursuing certification or degree in Information Technology, Computer Science, Business or a related field.

N/A

## Licensure/Certification/Registration : None required

## Preferred:

## Comp TIA:IT Fundamentals

## Comp TIA: Network+ Fundamentals

## COMP TIA: A+

## Google: IT Support Certification

## Google Project Management Certificate

## Experience

## Minimum Level of Experience Required: No prior job related experience

## Preferred experience: Interest in Digital Health and technology, basic understanding of computer hardware, software, networking concepts and/or business workflowInterest in Digital Health and technology, basic understanding of computer hardware, software, networking concepts and/or business workflow.

## Other experience requirements: Requires knowledge of the Microsoft Office Suite of applications