Director of Clinical Transformation & Digital Health

Pay Range:$75.26 - $105.59 The Director, Clinical Transformation & Digital Health serves as the enterprise leader responsible for accelerating clinical technology transformation, optimization of the MEDITECH Expanse platform and connected clinical systems, responsible adoption of artificial intelligence, and technology-enabled workflow redesign across SEARHC.

The position develops and executes a multi-year clinical transformation and digital health roadmap that translates organizational priorities and frontline needs into a prioritized portfolio of EHR optimization, artificial intelligence, ambient clinical documentation, virtual care, remote patient monitoring, patient-facing digital services, clinical decision support, workflow automation, interoperability, analytics, and other technology-enabled care capabilities.

Working in close partnership with physicians, nursing, Information Technology, operational, quality, patient experience, data, cybersecurity, privacy, compliance, finance, and vendor leaders, the Director leads discovery, business-case development, rapid pilots, implementation, adoption, optimization, product ownership, benefit realization and transition to sustainable operations.

Success is measured by speed to value and sustained improvements in clinician experience, documentation burden, patient access, quality and safety, digital adoption, operational performance, and return on technology investments while ensuring solutions remain clinically appropriate, secure, equitable, supportable, and aligned with organizational standards.

SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.

Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health insurance, dental, and vision benefits, life insurance and long and short-term disability, and more.

Key Essential Functions and Accountabilities of the Job

Strategy and Executive Leadership

• Develop, communicate, and maintain the organization’s clinical innovation and digital health strategy and multi-year roadmap in alignment with organizational priorities.
• Advise executive leadership on emerging healthcare technologies, potential benefits, risks, dependencies, investment requirements, and implications for care delivery.
• Translate strategic goals and identified clinical or operational needs into a prioritized portfolio of digital health initiatives.
• Prepare executive recommendations, business cases, funding requests, portfolio updates, and decision materials for leadership and governance bodies.
• Represent the organization in relevant partnerships, industry forums, vendor discussions, and collaborative innovation opportunities.

Enterprise EHR and MEDITECH Optimization

• Lead enterprise optimization of MEDITECH Expanse and connected clinical systems, with clear priorities, decision rights, accountable owners, and an aggressive implementation roadmap.
• Establish a continuous optimization operating model for MEDITECH enhancements, Priority Pack adoption, workflow redesign, clinical content, integration, analytics, automation, testing, release readiness, and post-release stabilization.
• Create transparent intake, prioritization, backlog, and product ownership practices that focus resources on high-value clinical and operational needs.
• Partner with physician, nursing, revenue cycle, access, quality, and operational leaders to reduce documentation burden, remove workflow friction, improve information availability, and increase use of existing platform capabilities.
• Define baseline performance, adoption targets, delivery milestones, and value measures for major MEDITECH optimization initiatives, and report progress and barriers to executive leadership.
• Hold vendors and internal teams accountable for timely execution, issue resolution, knowledge transfer, supportability, and measurable outcomes.

Digital Health Portfolio and Value Realization

• Lead the evaluation, prioritization, implementation, optimization, and lifecycle oversight of assigned digital health solutions and programs.
• Establish portfolio intake, assessment, prioritization, stage-gate, and benefit-realization practices that support disciplined investment decisions.
• Define measurable outcomes, adoption targets, performance indicators, and accountability for each major initiative.
• Monitor clinical, operational, financial, experience, equity, and technology outcomes and recommend continuation, modification, expansion, or retirement of solutions.
• Coordinate budgets, contracts, vendor performance, implementation resources, and cross-functional dependencies for the assigned portfolio.

Clinical Innovation and Workflow Transformation

• Partner with physicians, nursing leaders, information technology, and operational teams to identify high-value opportunities for technology-enabled workflow redesign.
• Lead discovery and design activities that incorporate frontline input, current-state analysis, patient needs, clinical evidence, and operational constraints.
• Promote solutions that reduce unnecessary documentation and administrative effort, improve information availability, and support safer and more efficient care delivery.
• Create repeatable methods for pilot design, clinical validation, implementation readiness, adoption, optimization, and transition to sustainable operations.
• Foster a culture of practical experimentation, learning, transparency, and continuous improvement while avoiding innovation that lacks a defined problem or measurable value.

Artificial Intelligence and Emerging Technology

• Lead development and execution of the organization’s clinical artificial intelligence strategy in partnership with clinical, data, legal, privacy, compliance, cybersecurity, and technology stakeholders.
• Establish governance and evaluation standards for AI-assisted documentation, clinical decision support, predictive analytics, generative AI, workflow automation, and other emerging capabilities.
• Ensure proposed uses are evaluated for clinical appropriateness, patient safety, privacy, security, bias, transparency, human oversight, workflow impact, and ongoing monitoring requirements.
• Define operational ownership, escalation processes, performance monitoring, and periodic review for approved AI-enabled solutions.
• Maintain awareness of relevant regulatory, ethical, industry, and technology developments and incorporate them into organizational guidance and decision-making.
• Maintain a prioritized AI deployment roadmap and rapid-pilot pipeline focused on defined clinical, patient, workforce, and business problems.
• Identify, implement, scale, and measure AI-enabled solutions that may include ambient documentation, inbox and message support, clinical decision support, coding and revenue cycle support, contact center automation, patient scheduling, predictive analytics, and workforce optimization.
• Establish time-bound pilot criteria, clinical validation, go/no-go decisions, scaling plans, and benefit-realization measures so promising solutions move quickly from evaluation to reliable operations.
• Develop strategic relationships with MEDITECH, technology vendors, startups, academic partners, and other health systems to accelerate learning and access to emerging capabilities.

Patient Experience, Access, and Virtual Care

• Provide strategic leadership for the digital patient journey, including patient communications, self-service capabilities, digital access, virtual care, remote monitoring, and patient education.
• Partner with clinical and operational leaders to improve access to care and create consistent, usable digital experiences across services and locations.
• Use patient, caregiver, and workforce feedback to identify barriers, usability concerns, access challenges, and opportunities for improvement.
• Assess utilization, experience, quality, access, and equity measures to guide optimization and expansion decisions.
• Coordinate digital health initiatives with broader patient experience, access, population health, and care-management strategies. Governance, Risk, and Responsible Innovation
• Establish and lead multidisciplinary governance structures for clinical innovation, digital health, and emerging technology decisions.
• Develop organizational standards, decision criteria, documentation requirements, and accountability models for evaluating and managing digital health solutions.
• Ensure initiatives comply with applicable privacy, security, legal, regulatory, clinical safety, records management, accessibility, and contracting requirements.
• Identify and escalate clinical, operational, cybersecurity, privacy, financial, vendor, and sustainability risks associated with proposed or deployed solutions.
• Partner with enterprise architecture and technology leaders to ensure solutions are interoperable, supportable, resilient, and aligned with approved standards.

Change Leadership, Adoption, and Stakeholder Engagement

• Build trusted relationships with clinical, operational, executive, and technology stakeholders and create meaningful channels for participation in digital health decisions.
• Lead comprehensive change-management, communication, education, adoption, and reinforcement strategies for major initiatives.
• Establish clinician, patient, and operational advisory mechanisms to gather input, test assumptions, and monitor experience after implementation.
• Address adoption barriers through workflow redesign, optimization, role clarity, training, leadership engagement, and performance feedback.
• Communicate complex clinical and technology concepts clearly to executive, governance, clinical, operational, and technical audiences.

Performance and Value Accountability

• Establish and maintain an executive scorecard for MEDITECH optimization, AI deployment, digital adoption, delivery speed, clinician experience, patient access, workflow efficiency, quality, safety, and financial value.
• Set measurable quarterly and annual targets, identify variances and barriers, and initiate corrective action when outcomes or timelines are not achieved.
• Evaluate technology investments based on total cost, measurable benefits, usability, equity, risk, supportability, adoption, and strategic fit; recommend expansion, modification, or retirement accordingly.

Organizational and Team Leadership

• Provide leadership, coaching, direction, and performance accountability for assigned staff, consultants, and program resources.
• Build multidisciplinary teams with the clinical, technical, analytical, project, change-management, and operational capabilities required to deliver the portfolio.
• Promote collaboration, psychological safety, professional development, knowledge sharing, and disciplined execution.
• Develop operating plans, resource forecasts, succession considerations, and capability-development priorities for the function.
• Perform other duties as assigned in support of organizational objectives.

Additional Details:

Education, Certifications, and Licenses Required

• Master’s degree in healthcare administration, Nursing, Information Technology, Health Informatics, Public Health, Business Administration, Information Technology, or a related field.
• A relevant clinical license, advanced clinical degree, or equivalent combination of education and executive-level healthcare transformation experience may be considered.

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Experience Required

• Ten (10 Five (5) years of leadership responsibility for enterprise programs, multidisciplinary teams, digital health initiatives, clinical informatics, healthcare technology, or a related portfolio.
• Demonstrated experience developing strategy, leading complex cross-functional initiatives, engaging clinicians and operational leaders, and delivering measurable organizational outcomes.
• Demonstrated experience evaluating, implementing, optimizing, or governing technology-enabled clinical or patient-facing solutions.
• Experience developing executive recommendations, business cases, budgets, performance measures, and governance materials)
• Demonstrated leadership of enterprise EHR optimization, workflow redesign, release adoption, and clinician engagement initiatives.
• Experience implementing or optimizing MEDITECH Expanse or a comparable enterprise EHR platform in a complex healthcare delivery environment.
• Demonstrated experience moving AI or emerging technology from discovery and pilot through scaled adoption, operational ownership, and measurable value realization.
• Experience establishing product ownership, roadmap, backlog, governance, and performance-management practices for enterprise clinical technology platforms.
• Demonstrated leadership of enterprise EHR optimization, workflow redesign, release adoption, and clinician engagement initiatives.
• Experience implementing or optimizing MEDITECH Expanse or a comparable enterprise EHR platform in a complex healthcare delivery environment.
• Demonstrated experience moving AI or emerging technology from discovery and pilot through scaled adoption, operational ownership, and measurable value realization.
• Experience establishing product ownership, roadmap, backlog, governance, and performance-management practices for enterprise clinical technology platforms.

Preferred Qualifications and Experience

• Active or prior clinical licensure or professional background in nursing, medicine, pharmacy, allied health, or another healthcare discipline.
• Executive leadership experience within an integrated healthcare delivery organization, rural or multi-site health system, tribal health organization, or similarly complex care environment.
• Experience with enterprise EHR platforms such as MEDITECH Expanse or a comparable system.
• Experience with clinical AI, ambient documentation, virtual care, remote patient monitoring, patient engagement, clinical decision support, digital front door, or workflow automation initiatives.
• Experience establishing governance for artificial intelligence, digital health, innovation, clinical safety, or technology-enabled care transformation.
• Relevant certification or advanced training in clinical informatics, nursing informatics, healthcare information management, project or program management, product management, change management, quality improvement, or digital health leadership.

Knowledge, Skills, and Abilities

Advanced knowledge of:

• Healthcare delivery operations, clinical workflows, patient access, quality improvement, and technology enabled care transformation.
• Digital health capabilities, including virtual care, remote monitoring, patient engagement, clinical decision support, ambient documentation, workflow automation, and consumer-facing health technologies.
• Healthcare information systems, enterprise EHR environments, interoperability, data exchange, analytics, and integration concepts.
• Artificial intelligence and advanced analytics applications in healthcare, including responsible-use, clinical safety, privacy, security, bias, transparency, and monitoring considerations.
• Portfolio management, product management, program governance, business-case development, benefits realization, and vendor management.
• Healthcare privacy, security, accessibility, regulatory, compliance, and ethical requirements applicable to digital health initiatives.
• Change leadership, human-centered design, workflow redesign, implementation science, adoption measurement, and continuous improvement.

Skills:

• Enterprise strategy development, roadmap creation, prioritization, and executive decision support.
• Clinical and operational discovery, problem definition, workflow analysis, solution evaluation, and outcome measurement.
• Leadership of complex, cross-functional programs involving clinical, operational, technology, legal, compliance, data, and vendor stakeholders.
• Business and financial analysis, including investment justification, cost assessment, contracting, and value realization.
• Executive communication, facilitation, negotiation, consensus building, and presentation of complex concepts to varied audiences.
• Organizational change management, stakeholder engagement, adoption planning, and conflict resolution.
• Use of qualitative and quantitative evidence to guide prioritization, evaluate outcomes, and support transparent decisions.

Abilities:

• Create a clear vision and translate it into practical priorities, accountable workplans, and measurable outcomes.
• Influence across organizational boundaries and build trust with clinicians, patients, operational leaders, executives, and technical teams.
• Balance innovation speed with patient safety, clinical appropriateness, privacy, security, regulatory compliance, affordability, and operational sustainability.
• Exercise sound executive judgment in ambiguous situations involving competing priorities, emerging technologies, and material organizational risk.
• Lead multiple concurrent initiatives, make timely decisions, and maintain focus on measurable value and user experience.
• Travel to organizational facilities and participate in executive, governance, or operational activities outside standard business hours as required.
• Maintain confidentiality and appropriately handle protected health information, sensitive organizational information, and privileged decision materials.

Computer Skills:

• Advanced proficiency with enterprise EHR platforms, Microsoft 365, analytics and visualization tools, portfolio and project-management systems, collaboration platforms, and AI-enabled productivity technologies.

Other Qualifications: Demonstrated ability to operate with urgency, lead through ambiguity, influence across organizational boundaries, and translate emerging technology into safe, scalable, and measurable operational results.

Travel Required: Some travel required to SEARHC sites and partner/vendor engagements, including occasional

after-hours support during major releases or critical incidents. Work involves high accountability for mission-

critical systems supporting 24/7 healthcare operations.

Position Information:

Work Shift:Exempt

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!