- Location
- United States
- Workplace
- Remote
- Department
- Product Managment
- Seniority
- Manager
- Source
- Greenhouse
Description
At Dragos, the mission is personal. The systems we protect deliver the water you drink, power your home, and keep the hospitals your community depends on running. Those critical infrastructure systems that power our civilization around the world are under attack every day by adversaries. When those systems fail, people are immediately at risk. We are the global leader in xOT cybersecurity, combining technology, threat intelligence, and expert services. The people here chose this work because they understand what is at stake. Here, you will find a remote-first mission-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust. If safeguarding the systems that protect your family, friends, and community is the kind of work that matters to you, you are in the right place.
About the Role:
Dragos is seeking a Senior Product Manager to lead product direction for protocol dissection and asset identification in the electric vertical. The Protocol and Asset Identification team turns raw network traffic into visibility, asset identification, and threat detection for customers in critical industrial environments. You will own the electric industry roadmap for the team, from protocol reverse engineering and dissectors to asset characterizations and detections, working every day with the team's engineers and closely with Sensor, Asset Management, Sales, and Customer Experience.
Responsibilities:
- Define and own the vision, strategy, and roadmap for protocol and asset identification coverage in electric, balancing net-new protocols, module and chassis coverage, modernization of existing dissectors, and new capabilities.
- Use customer and field data to decide what to build next, including POC outcomes, sales forecasts, support trends, and anonymized asset data.
- Partner with Dragos Threat Intelligence to bring adversary behaviors and protocol-level attack techniques seen in the electric industry into roadmap and detection priorities.
- Run the pre-sales R&D and POC process for the vertical, from intake through PCAP review, feasibility, delivery of custom content, and follow-up, and track outcomes against sales results.
- Prioritize with a quantitative framework that weighs reach, impact, confidence, and effort across escalations, POCs, and roadmap work, communicating trade-offs to Sales, CX, and leadership and requirements to Engineering with a clear business rationale.
- Work with internal stakeholders to identify opportunities and make the business case, including cost, for coverage investments.
- Triage and resolve engineering support escalations tied to protocol and asset identification, working with CX and Support to find root cause and keep customers informed.
- Prepare and present regular demos to showcase solutions.
- Engage with electric industry customers and customer-facing teams to discover and validate use cases, and represent Dragos at user groups and industry forums.
- Define, track, and improve KPIs such as coverage growth, POC conversion, time to triage, and escalation resolution.
Qualifications:
- 5+ years of Product Management experience, including ownership of a content, data, detection, or platform product for enterprise security or industrial software.
- Direct experience with OT in electric generation, transmission, distribution, or control centers on the customer, integrator, or vendor side, across upstream, midstream, or downstream operations.
- Working knowledge of electric sector OT, including relays and IEDs, RTUs, EMS/SCADA, and generation controls, and the vendors behind them, such as SEL, GE Vernova, Siemens, Hitachi Energy, and ABB.
- Working knowledge of electric sector protocols, including DNP3, IEC 61850 (MMS and GOOSE), IEC 60870-5-104, Modbus, and ICCP, with the ability to read a packet capture and discuss fields and behavior with engineers.
- Understanding of how asset identification works in both passive and active collection, including protocol dissection, asset characterization, hardware catalogs, and vulnerability matching.
- Technical fluency with data models and APIs, to partner with Engineering on how asset data is represented.
- Experience supporting pre-sales technical engagements with Sales and Solutions Architects, and the judgment to balance reactive customer demand against roadmap commitments.
- Strong analytical skills, with the ability to draw product insights from large asset and traffic datasets.
- Proven ability to write precise requirements for engineers and to explain technical coverage clearly to Sales, CX, and customers.
- Excellent written and verbal communication, with the ability to influence cross-functional teams, executives, customers, and partners.
- Willingness to travel (~10%) for customer meetings, conferences, interoperability testing, or company events.
- Familiarity with electric sector security standards such as NERC CIP, IEC 62443, and NIST 800-82 is a plus.
Compensation:
- Salary: $180,000
- Competitive Equity Package
- Comprehensive Benefits Plan
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Dragos is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local laws. All new hires must pass a background check as a condition of employment.