Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Senior Account Executive, Enterprise New Business Denmark

Are You the Right Fit? 

• A proven hunter in Enterprise software sales? 

• Motivated by opening new logos and building new territories? 

• Passionate about Cloud, SaaS, and AI-driven CX solutions? 

• Resilient, proactive, and driven by ambitious targets? 

• Comfortable leading competitive, high-velocity sales cycles? 

If so, we want to hear from you! 

Role Overview:

Drive enterprise growth across Denmark by acquiring new customers and expanding Genesys Cloud adoption within strategic accounts. This role directly influences revenue acceleration and market expansion by introducing AI powered experience orchestration to organisations seeking to transform customer engagement. You will own the full new business lifecycle, shaping territory strategy, building pipeline from zero, and closing complex, high value deals with senior stakeholders. At Genesys, you will contribute to delivering more human, connected customer experiences at scale while working alongside teams that prioritise collaboration, innovation, and meaningful impact. This role offers strong visibility across leadership and the opportunity to expand your influence across enterprise sales strategy and execution.

Key Responsibilities:

• Own end to end acquisition of new enterprise customers across the Danish market, driving consistent revenue growth

• Build and execute territory strategies that prioritise high value accounts and scalable pipeline development

• Generate qualified pipeline through proactive prospecting, partner engagement, and strategic networking

• Lead complex consultative sales cycles that position Genesys Cloud as a mission critical platform

• Engage senior executives and business leaders to align solutions with strategic transformation goals

• Develop and execute competitive win strategies that increase deal success rates in enterprise environments

• Partner cross functionally with business development, presales, marketing, and partners to accelerate deal progression

• Achieve and exceed new business quota through disciplined pipeline management and forecasting accuracy

Required Qualifications:

• Bachelor’s degree in Business, Technology, or a related field

• 8+ years of enterprise software sales experience focused on new business acquisition within SaaS, AI, CCaaS, or cloud platforms

• Demonstrated success acquiring new enterprise customers within the Danish market

• Strong experience in pipeline generation through outbound prospecting and strategic account development

• Proven ability to manage complex, competitive sales cycles with multiple stakeholders

• Excellent communication, negotiation, and executive engagement skills

• Fluency in Danish and English

• Willingness to travel frequently within Denmark and across the region as required

Preferred Qualifications:

• Experience selling customer experience or contact center platforms

• Familiarity with AI driven solutions and cloud based architectures

• Experience collaborating within partner ecosystems to drive joint sales outcomes

• Strong understanding of enterprise digital transformation initiatives

#LI-MC1

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at [email protected].

You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.