Senior Specialist - Placement

Company:

Marsh

Description:

We are seeking a talented individual to join our Placement team at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office.

Senior Specialist– Placement

The Specialist will provide essential support to Marsh Brokers across all regions, facilitating the placement of policies and delivering exceptional client service within the Placement value stream.

We will count on you to:

• Ensure compliance with internal targets related to error reduction, quality checking, and processing.
• Develop and maintain productive relationships with Brokers, fiduciary and claims team.
• Ensure all documentation complies with Marsh Procedures, Marsh Compliance Standards, and regulatory guidelines
• Assist Brokers in managing placements within the Marsh systems
• File necessary documentation in the Marsh systems and support internal and external teams with updates
• Prepare Slips/Quotes, Contracts, Endorsements document templates, adapting them based on client information and input from Broking teams
• Monitor and manage workflow, coordinating the flow of business into Placement Teams

Process Management:

• Manages own queue of work to ensure timely delivery on all cases as per SLA
• Understands process steps and guidance and processes case as per process guidelines and checklist
• Escalates delays and queries appropriately after due investigation
• Identifies gaps and anomalies in information provided to ensure process completeness before submission for client delivery
• Ensures quality of data provided by taking end – to end responsibility of process delivery

Risk & Compliance:

• Ensure adherence to policies & procedures as per organization’s standards and laid out SOPs
• Ensures operational risks are highlighted on time and escalates the same to proper authorities for corrective action
• Adheres to data and information security guidelines ensuring zero DLP
• Is aware of and adheres to regional regulations on data management, financial crime, GDPR etc.

What you need to have: 

• Contributes to team-based approach in managing customer and stakeholder needs or completing projects.
• Demonstrates organizational values as it pertains to specific role requirements.
• Conveys ideas / information between knowledgeable audience members
• Ability to prioritize and handle multiple tasks during peak volume periods
• Conveys ideas / information between knowledgeable audience members
• Gathers knowledge through on the job training
• Graduate
• Preferably 2 to 5 years of experience in the insurance broking domain

What makes you stand out?

• Adaptable communicator
• Ability to work in teams
• Understanding of MS Office

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.