Account Handler

   

      

 

 

ABOUT TYSERS MUSIC & LIVE EVENTS

Tysers is a global Insurance Broker and the UK’s market leader within the Entertainment sector. We have developed our market leading with the extensive experience from our people as a result of the acquisition of more than 7 specialist brokers. We are the 5th largest broker placing into Lloyd’s and continue to grow through our entrepreneurial roots both organically and through strategic geographical partnerships and acquisitions.

Tysers work with many of the biggest names in:

 

 

 

 

 

 

 

 

 

www.tysersentertainment.com

 

Tysers offers a generous benefits package including:

• Private Medical Insurance with BUPA
• A workplace pension scheme provided by AEGON with a minimum of a 7% contribution (subject to 2% employee contribution)
• Life Insurance (4 x basic salary) provided by Zurich
• Income protection provided by Zurich
• Annual leave with an option to buy up to five days
• Business travel insurance (with an option to upgrade to personal)
• An Employee Assistance programme provided by Health Assured
• Gym and health club membership (50% of the cost up to £500 per year)
• Cycle to work scheme provided by cyclescheme.co.uk
• Bravo rewards & recognition programme.
• Long service awards and an employee referral scheme

 

ABOUT THE ROLE

Hear from our colleagues: Live Events - London Insurance Life (londoninsurancelife-lmg.com)

DUTIES & RESPONSIBILITIES

• To support the sales and account management function of the Music and Live Events division:
• To support and handle the processes and administration of new and existing business for the Entertainment department, specific to commercial policies within Music and Entertainment, but also working with clients on Event Cancellation and Non-Appearance requirements
• Support a number of team members throughout the processing of insurance policies ensuring renewals, MTAs and enquiries are processed and handled accurately and in a timely manner
• Evaluate and document processes for the team’s varied clientele
• Any other departmental responsibilities as required
• Your primary office location will be London where you would be expected to work at least three days each week.
  

Compliance & Training

• Adhere to all company & FCA policies and procedures as instructed
• Carry out all training provided to deadlines prescribed
• Execute the responsibilities of a company employee acting in a lawful and ethical manner in accordance with your contract of employment and company staff handbook.
• Work with department Director / Line Manager to manage own professional development, including performance appraisal and identifying and meeting training needs in order to ensure competence and compliance with FCA regulations

 

 

 

 

 

 

ABOUT YOU

EDUCATION / TRAINING / EXPERIENCE REQUIRED

• Competent in Maths and excellent literacy for client communications
• Minimum 2 years commercial insurance experience expected.
• Commercial Insurance qualifications are a plus
  

YOUR PERSONAL ATTRIBUTES

To succeed in this role, we would expect:

• Ability to develop effective working relationships externally and internally
• Personal effectiveness, including time management, multi-tasking and priority setting
• High personal drive and resilience
• Ability to persuade, motivate, negotiate and influence
• Highly organised individual with previous operational experience
• Excellent communication skills (written and verbal)
• Experience of adhering to and maintaining systems and procedures
• Excellent interpersonal skills, including the ability to consult and influence at all levels

 

 

ABOUT Tysers

We are dedicated to delivering quality consulting, insurance brokerage and risk management services through client-focused and transparent business practices.

 

OUR PEOPLE

We recognize and respect the value of each of our team members and invest in them so that they can learn and grow with us. We have a collaborative ethos and believe we achieve better success by working together on team goals.

 

OUR CLIENTS

We care personally. We listen to our clients’ needs and act in their best interests, using our experience to provide innovative solutions to their insurance and risk management needs.

 

ENTREPRENEURIALISM

We are forward thinking. We cultivate a nimble and fast-paced environment and execute on our plans. We are proud of what we have built and the legacy of the teams we have brought together, whilst recognizing the need for new perspectives and innovative and creative approaches to problem solving.

 

HOW WE DEFINE SUCCESS

We aim to enhance our position as the leading UK independent specialist broker and achieve growth rates significantly above the market average by:

• Attracting and retaining the best talent in the industry
• Delivering innovative solutions to meet our clients’ diverse insurance needs
• Being a responsible partner to our markets – partnering to deliver the best solution at a fair price
• Acquiring specialist brokers that align with our culture and values and have the competencies and capabilities that our clients want and need

 

OUR PARTNERSHIPS WITH THE MARKETS

We aim for the highest levels of transparency with our markets and have respect for the underwriting capacity available to us. Through long-lasting and trusting relationships, we ensure underwriters willingness to deploy their capacity through us. This enables us to choose the most suitable markets at competitive prices for our clients.