Medical Manager

Job Description:

Why join DXC Technology?

Are you ready to be part of something truly innovative?

At DXC, we are thrilled to tell you about our self-insurance business operation, and we are looking for talented individuals to join our growing team. This is a unique opportunity to help shape the future of our operations, as we build a customer-focused service team from the ground up.

At DXC, we value collaboration, innovation, and diversity. By joining us, you’ll have the chance to contribute to projects that matter while growing your career in a dynamic and supportive environment.

If you’re ready to take the next step and make a real impact, we invite you to apply and help us build something amazing together!

What you will be doing

The Medical Management Manager leads a national multidisciplinary team responsible for the governance, oversight, and optimisation of medical and rehabilitation services across workers' compensation claims portfolios. The role provides strategic leadership over medical expenditure, independent medical examinations (IMEs), rehabilitation provider performance, treatment governance, and complex injury management to ensure injured workers receive timely, appropriate, evidence-based care while achieving sustainable recovery and return-to-work outcomes.

The skills you’ll bring

To be successful in this role you should have:

Education:

•    Bachelor’s degree in human resources, Business Administration, Nursing, or related field is desirable.

Experience:

•    Demonstrated experience leading teams within self-insured workers’ compensation schemes or similar environments.
•    Proven expertise in managing workers’ compensation claims under self-insurance frameworks, including compliance with relevant legislation and internal policies.
•    Strong case management experience with the ability to drive successful claims outcomes while balancing cost control and team member wellbeing.
•    Experience thriving in a challenging and dynamic role that requires adaptability to evolving regulatory and operational changes.

Skills:

•    Excellent problem-solving, negotiation, and decision-making abilities.
•    Ability to adapt quickly and effectively to change in a complex and fast-paced environment.
•    Knowledge of medical and paramedical terminology and injury treatment processes.
•    Proven conflict resolution and communication skills, both written and verbal.
•    Demonstrated empathy for injured individuals and a strong commitment to customer service excellence.

Our culture and benefits

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include;

Extensive resources to support your onboarding and continual development including DXC University.

We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC.
More time to do the things you love with flexible leave options, including purchased leave.

Take time to give back with charitable and emergency services volunteer days.
Well-being matters to us and our Employee Assistance Program is there to support you and your family.

And of course, all the basics; novated leasing, discounted health insurance, paid parental leave and many other discounts.

We are an Equal Opportunity Employer

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow. 

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities. 
 

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.