Senior Specialist, Business Intelligence

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves over 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com

PURPOSE

• You will be a hands-on team player who can work independently, responsible for planning, managing, designing, developing, delivering and monitoring the data models for FWD countries across the Asia Pacific region

KEY ACCOUNTAIBILITIES

• Collect and analyze data from multiple sources to identify patterns, trends, and key insights relevant to business objectives
• Use statistical techniques and data mining methods to uncover valuable information from complex datasets
• Collaborate with data engineers to ensure data accuracy and consistency
• Design and develop interactive dashboards and reports using BI tools (e.g., Databrick AI/BI, Power BI, QlikView) to present data-driven insights to stakeholders
• Customize visualizations to meet specific business needs, ensuring clarity and usability
• Work with data engineers to define data requirements and specifications for ETL processes
• Validate and transform data to facilitate efficient analysis and reporting
• Address data integration issues and contribute to data infrastructure enhancements
• Engage with business stakeholders to understand their data needs and objectives
• Translate business requirements into technical specifications and data models
• Implement data governance best practices to ensure data accuracy, consistency, and security
• Conduct regular data quality checks and take corrective actions as necessary
• Create compelling visualizations and data-driven stories to communicate complex insights effectively to non-technical stakeholders
• Ensure visualizations adhere to best practices in data storytelling
• Provide training and support to business users on BI tools, enabling self-service analytics capabilities
• Troubleshoot and resolve BI tool-related issues as needed
• Propose and implement enhancements to existing BI processes and solutions

QUALIFICATION/EXPERIENCE

• Bachelor in IT, Computer Science, Information Systems or a related field
• More than 3 years proven experience as a Business Intelligence Specialist, showcasing expertise in data analysis and BI tools
• Proficiency in BI tools such as Databrick AI/BI, Power BI, QlikView, or similar
• Strong SQL skills and experience with relational databases
• Familiarity with data warehousing concepts and ETL processes
• Solid understanding of data visualization best practices and design principles
• Excellent analytical and problem-solving abilities
• Strong communication and interpersonal skills to collaborate effectively with diverse teams and stakeholders
• Ability to manage multiple projects, prioritize tasks, and work independently