Trainer

Description

Summary: The Trainer is responsible for developing, implementing, and maintaining the training programs for Direct Support Professionals (DSPs), Direct Support Managers (DSMs), and other staff in the Community Services Programs. This role ensures that all staff members receive training in the delivery and documentation of services in accordance with the individualized treatment plans (ITPs)industry best practices, and governing regulations. Through structured training programs and ongoing professional development, the Trainer plays a critical role in ensuring a highly skilled workforce that provides quality, person-centered care while fostering a culture of excellence and inclusion. The position requires a flexible schedule to accommodate training needs.

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• Develop and maintain training programs for new hires and current employees that includes different training strategies to accommodate staff with varying backgrounds and experience levels.

• Provide hands-on, interactive training to ensure understanding of key responsibilities, including:

o Activities of daily living (ADLs) support.

o Community integration and engagement strategies.

o Documentation of service delivery including goals and objectives

o Person-centered planning and implementation of individualized treatment and behavior plans.

o Medication administration, health monitoring and documentation.

o Behavioral intervention techniques and crisis management.

o Incident reporting and documentation.

o Professional Boundaries

o Individual’s Rights

• Ensure accurate and organized documentation of all training sessions, tracking staff progress.

• Conduct regular check-ins with new hires during their first 90 days to assess learning progress, report concerns, and provide additional coaching.

• Maintain ongoing training records and ensure compliance with PASSE regulations, state regulations, Medicaid requirements, and Easterseals policies.

• Provide coaching and mentoring to DSPs and supervisors to improve service delivery and professional growth.

• Offer refresher training and skills development opportunities as needed to maintain a high standard of care.

• Coordinate training by other disciplines (e.g., nursing, behavior analysts, therapists) as needed.

• Maintain a current knowledge of best practices in disability services, regulatory changes, and innovative training methods.

• Collaborate with program leadership to identify training gaps and recommend solutions to improve staff competency and service quality.

OTHER DUTIES

• Monitor program’s compliance with all applicable Easterseals Arkansas (ESA) policies and procedures and report any concerns to the program Director/Administrator.

• Assist in the development and revision of policies and procedures related to DSP and DSM training and service delivery.

• Maintain communication with internal teams to ensure cross-departmental collaboration.

• Participate in CES Waiver program meetings, audits, and quality assurance initiatives.

• Complete assigned tasks within expected time frames.

Requirements

Compliance/HIPAA:

While performing the duties of this job, employee will comply with all federal, state and local laws and regulations pertaining to Easterseals Arkansas.

Employee has access to all client protected health information in the working file of his/her discipline within his/her program. Employee will not attempt to access any other protected health information unless otherwise approved by Supervisor or Privacy Officer.

Supervisory Responsibilities

None.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor’s degree in human services related field and a minimum of two years related experience. Supervisory experience preferred.

Competencies:

• Effective communication skills, both verbal and written.

• Ability to mentor, motivate, and engage staff in their professional development.

• Responds well to questions and provides concise answers.

• Problem-solving abilities to address staff challenges and service quality concerns.

• Strong training and instructional skills, including adapting materials for various learning styles.

• Plans and organizes work effectively and ensures its completion

• Strong organizational and time management skills.

• Ability to identify training needs and develop effective solutions.

• Fosters quality in others, improves processes, products, and services.

• Knowledge and ability to use and/or learn Microsoft Word, Microsoft Excel and Google and other platforms utilized by ESA.

Certificates, Licenses, Registrations

Valid Arkansas Driver's License and proof of insurability

First Aid certification

CPR certification

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; talk or hear and taste or smell. The employee is frequently required to stand; walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds with assistance and occasionally lift and/or move up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually quiet.

Easterseals Arkansas has designated this position as a “non-safety sensitive” position under the Arkansas Medical Marijuana Amendment.