Sr SAP Basis Administrator

The Sr SAP Basis Administrator is responsible for the administration, support, monitoring, maintenance, and optimization of SAP S/4HANA, SAP HANA, SAP BTP, and related SAP cloud technologies. 

This hands-on technical role partners closely with SAP ECS, Security, Infrastructure, Integration, Quality, and business application teams to maintain a stable, compliant, secure, and high-performing SAP environment that supports critical business operations. 

Specific Duties and Responsibilities 
• Perform day-to-day SAP S/4HANA BASIS administration, monitoring, performance analysis, and production support. 
• Monitor SAP systems, background jobs, interfaces, dumps, logs, system availability, and performance. 
• Coordinate SAP RISE/ECS incidents, service requests, maintenance, patching, and infrastructure activities. 
• Execute and support S/4HANA upgrades, patching, SAP Notes, kernel updates, and planned maintenance. 
• Manage SAP transports across DEV, QA, and Production environments and support system refreshes, client copies, post-copy activities, and technical validation. • Administer and monitor SAP HANA environments, backup/recovery, performance, and related technical activities. 
• Manage SAP BTP and Cloud Connector configurations, destinations, certificates, connectivity, Event Mesh, SAP IBP integrations, SAP Analytics Cloud (SAC), and SAP Cloud ALM. 
• Support and troubleshoot SAP S/4HANA SSO and authentication technologies, including SAML 2.0, Kerberos/SNC, SAP IAS/IPS, certificates, trust configuration, and related integrations. 
• Maintain technical integrations, including RFCs, APIs, OData services, web services, HTTP/HTTPS connections, CDS views, ALE/IDoc, and related technical connectivity. 
• Participate in business continuity, disaster recovery, failover testing, and recovery activities. 
• Troubleshoot production issues, perform root cause analysis, coordinate resolution, and prepare/maintain SOPs, runbooks, technical documentation, and operational procedures.  
• Follow established change management processes and support ITGC/SOX controls for transport, system changes, client settings, background jobs, patching, and technical administration. 
• Maintain required documentation and audit evidence; support internal/external audit requests with SAP technical logs, reports, and supporting evidence. 
• Follow security, segregation-of-duties, controlled-access, SAP operational standards, and identify opportunities to improve/automate BASIS monitoring and controls. 
• Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures. 
• Understand relevant security, privacy, and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company. 
• Ensure other members of the department follow the QMS, regulations, standards, and procedures. 
• Perform other work-related duties as assigned. 

Position Qualifications: Required 
• Bachelor's degree in Computer Science, Information Systems, or related field with 8+ years of SAP BASIS experience, or equivalent combination of education and experience. 
• Strong hands-on experience supporting SAP S/4HANA and HANA production environments.
• Experience with SAP BTP, Cloud Connector, certificates, connectivity, and hybrid SAP landscapes.
• Experience supporting ITGC/SOX controls, audit requirements, change management, business continuity, and disaster recovery.
• Strong troubleshooting, documentation, oral, written, interpersonal, and cross-functional collaboration skills.
• Ability to independently execute technical activities, prioritize multiple assignments, and take ownership of issues through resolution.
• High degree of accuracy and attention to detail.
• Proficiency with MS Word, Excel, and PowerPoint.
• Excellent organizational skills with the ability to prioritize assignments while handling various projects simultaneously.

Position Qualifications: Preferred
• SAP BASIS, SAP S/4HANA, or SAP BTP certification preferred. 
• Experience supporting medical devices, pharmaceuticals, biotechnology, or other highly regulated environments preferred. 
• Working knowledge of SAP IBP integrations, Event Mesh, IAS/IPS, SSO (SAML 2.0 and Kerberos/SNC), SAC, and SAP Cloud ALM preferred. 

Working Conditions  
• General office environment. 
• Willingness and ability to work on site as required.  
• May have business travel 0%-10%. 
• Must be able to remain stationary and use a computer or other standard office equipment for an extensive period of time each day. 
• Must be able to read, prepare emails, and produce documents and spreadsheets.  
• Must be able to communicate and exchange accurate information with employees at all levels daily.