- Location
- GR
- Workplace
- Remote, Onsite
- Type
- Full-time
- Department
- Customer Service
- Closing date
- Today
- Source
- Vincere
Description
• ABOUT THE COMPANY
Teleperformance Greece is the market leader in Customer Care Services. We were awarded as the
“Best Multi-Lingual Contact Center in Europe, 2017” and as a “Great Place to Work, 2017” in Greece.
Our continuously growing international family consists of 6,300 dedicated employees that provide top
quality first line customer service & technical support for leading companies in 36 languages. More
than 91 nationalities make our working environment the most interesting multicultural one found in
Greece.
Join us and enjoy one of the sunniest Mediterranean countries. Greece is the place where you can
find the whole world in a miniature. Discover yourself the beauty of the Greek nature. Taste our
famous kitchen.
The history of 3.000 years is harmonized with a modern and pleasant place to live and work.
Athens is a city that stands out.
Join now Teleperformance Greece as a Spanish Technical Advisor and invest in your growth!
• JOB DESCRIPTION
As a Technical Advisor your role is, together with your team, to handle customer issues with empathy
and efficiency. Besides speaking your native language, you also need to be fluent in English.
The role consist in handling and responding to end-users’ requests through multiple contact channels
(phone, e-mail, chat).
It requires maintaining solid customer relationships by handling their questions and concerns with
speed and professionalism. Also, performing data entry and use of software programs.
• JOB REQUIREMENTS
Being native/fluent in German and English in a communicative level.
Politeness, courtesy and good communication skills.
Time management and multitasking abilities.
Ability to work in groups.
Flexibility in working hours and ability to work in shifts.
Software skills.
• WHAT WE OFFER
Relocation package that includes: Airplane tickets, 2 weeks free accomodation, agency support to find
a new place to stay, taxi from the airport.
Free support from the Employee Relations department during the hiring process, with regards to your
Social Security number, Health Insurance (IKA), Tax Number, and Bank account, etc.
Paid trainings to keep you up to date on products and procedures.
In-house doctor and medical insurance.
Excellent career advancement opportunities.
International working environment.
Company-organized festivals, parties, excursions etc. throughout the year.
Discounts for our employees all over Athens.
• SALARY
A highly attractive salary package.
1.045€/month including taxes + 2 extra salaries a year (one full salary on December, half for Easter
period and half for summer time) + bonuses per month based on the performance.
• READ MORE ABOUT TELEPERFORMANCE GREECE
https://careers.teleperformance.gr/
https://www.teleperformance.com/en-us/greece/about-us
https://www.facebook.com/TeleperformanceGreece/
https://www.youtube.com/watch?v=0N4xIPo4Ewo
