- Location
- Charlotte, North Carolina, United States
- Department
- Operations and Support
- Source
- Greenhouse
Description
Executive Business Partner – COO
Overview
The Executive Business Partner will provide high-level strategic and operational support to the Chief Operating Officer (COO). Balancing complex administrative responsibilities with strategic business initiatives, planning, and cross-functional alignment, this role enables the COO to focus on high-impact priorities. The ideal candidate manages sensitive information with discretion, drives operational efficiency, and coordinates key initiatives across the organization. They thrive in a fast-paced environment, anticipate needs, and demonstrate strong business judgment.
What You'll Do
- Strategic Calendar & Operational Management: Coordinate complex calendars, plan meetings, and conduct strategic calendar analysis to optimize executive effectiveness — including establishing recurring cadences and workflows that keep the COO organization running smoothly.
- Executive Support & Decision Leverage: Act as a key partner to the COO, keeping them informed of upcoming commitments, providing timely follow-up, anticipating potential issues, and making sound judgment calls to resolve scheduling and operational challenges before they escalate.
- Project & Program Management: Lead and complete ad-hoc projects, special assignments, and cross-functional initiatives. Manage expense report reconciliation and approvals as needed.
- Communication & Reporting: Prepare reports, presentations, and materials for internal and external stakeholders; serve as a liaison to facilitate alignment and decision-making across the COO organization.
- Meeting & Event Support: Capture meeting notes and action items, coordinate logistics, and support presentation development. Plan and coordinate events, travel, and executive materials.
- Process Improvement & Strategic Operations: Identify opportunities to enhance operational efficiency and implement new processes that scale with the business.
- Cross-Functional Collaboration: Work closely with other Executive Business Partners and internal teams to support organizational objectives, culture, and vision.
What We're Looking For
- Experience: 5+ years supporting C-suite or senior executives, ideally in a dynamic, high-growth environment.
- Technical Skills: Proficiency with Microsoft Office Suite and executive productivity tools; comfort with project management platforms, AI-assisted workflows, or data/reporting tools is a plus.
- Executive Presence: Exceptional interpersonal, verbal, and written communication skills, with the ability to interact professionally with leaders, internal teams, and external stakeholders.
- Organizational & Project Management Skills: Strong ability to manage multiple priorities, adapt to changing business needs, and drive initiatives to completion with attention to detail and accuracy.
- Strategic Thinking & Judgment: Demonstrated ability to make informed decisions, prioritize effectively, and provide strategic insights to executive leadership.
- Professionalism & Discretion: High degree of integrity and sound judgment when handling confidential or sensitive matters.
- Proactive & Self-Motivated: Takes initiative, anticipates needs, and operates independently — including in ambiguous or matrixed environments — to maintain executive productivity and effectiveness.
- Collaboration: Strong team orientation with the ability to partner closely with other Executive Business Partners and cross-functional teams.
About AvidXchange
AvidXchange is a leading provider of accounts payable (“AP”) automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they’ll tell you our people are at the core of who we are. At AvidXchange, mindset is everything. We are Connected as People, Growth Minded, and Customer Obsessed. These three mindsets represent our culture – who we are, who we’ve always been, and they guide us to improve every day. Since our founding in 2000 in Charlotte, NC, we’ve created a company of over 1,500 teammates working across the U.S., or remotely. AvidXchange is proud to be Certified™ as a Great Place to Work®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years – that AvidXchange is a Great Place to Work®.
Who you are:
- A go-getter with an entrepreneurial mindset – that means you are not afraid of taking risks, winning big or facing the unknown.
- Someone who understands that business is people centric. Connecting with others as humans first allows you to develop mutually beneficial working relationships.
- Focused on making a difference for our customers. AvidXchange exists to help solve complex problems for our customers so we can all realize our potential.
What you’ll get:
AvidXchange teammates (we call them AvidXers) get the perks and prestige of a growing tech company paired with the flexibility of a founder-led startup. We help our AvidXers develop as professionals and as human beings, providing work/life balance, development programs, and competitive benefits. At AvidXchange, we are building more than a tech company – we are building an experience. We remain committed to a culture where you can fully be 'you’ – connected with others, chasing big goals, and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you’ll tell for years, you’ve come to the right place.
AvidXers enjoy:
- 18 days PTO*
- 11 Holidays (8 company recognized & 3 floating holidays)
- 16 hours per year of paid Volunteer Time Off (VTO)
- Competitive Healthcare
- High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage
- 100% AvidXchange paid Dental Base Plan Coverage
- 100% AvidXchange paid Life Insurance
- 100% AvidXchange paid Long-Term Disability
- 100% AvidXchange paid Short-Term Disability
- Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents
- Onsite Health Clinic with Atrium Health - available to Teammates and their eligible dependents
- 401(k) Match: 100% match on the first 3% of your salary, plus 50% match on the next 2%
- Parental Leave: 8 weeks 100% paid by AvidXchange**
- Discounts on Pet, Home, and Auto insurance
- WeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors 40% less expensive than traditional daycare centers
- Perks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and more
- Onsite gym fitness center, yoga studio, and basketball court
- Tuition Reimbursement up to the federal maximum of $5,250***
- Hybrid Workplace Flexibility
- Free parking
*Fully granted from beginning of year, pro-rated if hired mid-year
**Must be full-time for at least 3 months
***Must be full-time for at least one year
Equal Employment Opportunity
AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state, and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes, but is not limited to veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age and physical or mental disability.
