- Location
- Baku, Azerbaijan
- Department
- Merchant account management SMB
- Source
- Greenhouse
Description
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
As Head of Account Management, you will lead and develop the account management team while owning overall country restaurant performance and key business metrics. You will be responsible for driving growth, strengthening relationships with our most important restaurant partners, and ensuring your team consistently delivers measurable commercial impact. This role combines leadership, strategic execution, and operational excellence.
What you’ll be doing
Day-to-day in this role you’ll:
- Lead, coach, and develop a team of Key Account Managers, ensuring high performance and strong ownership of targets
- Take full responsibility for country-level restaurant performance, including key metrics such as growth, retention, and partner success
- Drive revenue and business growth by supporting your team in closing and negotiating strategic partnerships with key restaurant partners
- Guide your team in building strong, long-term relationships with restaurant partners to identify opportunities for account expansion
- Monitor and improve the performance of existing venues through data analysis, regular reviews, and quality checks
- Collaborate closely with the marketing team to plan and execute impactful restaurant partner campaigns
- Continuously analyze the local market and identify growth opportunities and risks
- Track competitor activities and translate insights into actionable strategies
- Establish and optimize account management processes and best practices
Our humble expectations
- Solid experience in a key account management or similar commercial role
- Proven people leadership experience in a senior country-level commercial role, ideally leading or overseeing a restaurant/commercial team across the market. You set goals, coach performance, and hold the team accountable for results.
- Strong negotiator who can guide complex deals and elevate deal quality across the team.
- Analytical and structured. Comfortable using dashboards and spreadsheets to steer priorities and decisions.
- Excellent relationship builder who collaborates across Marketing, Operations and Support to deliver outcomes.
- Fluent English, Azerbaijani nice to have
What we offer
- A fast-paced, international environment with a strong, supportive team spirit.
- The chance to make a real impact from day one → your work directly supports our merchant partners and Wolt’s growth.
- A role with plenty of ownership and autonomy → we trust our people to get things done.
- A hands-on, scale-up environment that combines startup energy with solid company foundations.
Why you’ll love it
- 🚀Global and growing fast: Be part of a fast-moving scaleup
- 🤩Ride of a lifetime: Accelerate your career and build your sales skills
- 💪Instant impact: Take ownership and make a difference
- 💙Big hearts and small egos: Surround yourself with smart, friendly people
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going!
We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today! 💙
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
