Technology Officer – Chennai – BCA/BSc Computers – 2 to 3 years in IT Helpdesk support – Up to 4 LPA
Angelandgenie
·Sep 14, 2026
- Location
- Bengaluru
- Type
- Full-time
- Department
- IT
Description
Responsibilities:
1. Handle calls, voice chat, and email "Anydesk support" to franchisees
2. Provide software related training to franchisees/internal stakeholders.
3. Maintain tracker of all the support on daily basis
4. Ensure regular feedback from franchisees on support/application
5. Escalate bugs and technical issues to the software vendor and get it fixed ASAP
6. Prepare application SOP manual.
Qualification & Skills required:
1. Minimum BCA/BSc in Computer Science/Engineering
2. Minimum 2 to 3 years of helpdesk/support desk experience including remote support.
3. Handled customer service calls /desk, training skills
4. Good communication skills is a MUST (Proficiency in English & Hindi) .
5. Occasional Travel (PAN India).
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