Payroll and Benefits Administration Specialist

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.

We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.

Job Description

The Payroll and Benefits Administration Specialist performs a variety of payroll activities including regular payroll processing, retroactive payments, final pay calculations, disability and workers' compensation payments, garnishments, tax-related adjustments, Automated Clearing House (ACH) transactions, wire transfers, and other payroll exceptions. The role partners closely with Human Resources, Finance, and business leaders to ensure payroll practices comply with company policies, regulatory requirements, and applicable laws.

Key Responsibilities

• Process payroll transactions accurately and within established timelines, including regular pay, supplemental pay, retroactive adjustments, and final pay calculations.
• Review and validate payroll data to ensure accuracy and compliance with applicable payroll policies and procedures.
• Administer payroll-related transactions including garnishments, disability payments, workers' compensation payments, ACH adjustments, wire transfers, and other special payments.
• Research, investigate, and resolve payroll discrepancies, exceptions, and escalated issues.
• Respond to employee and manager inquiries regarding payroll, earnings statements, deductions, taxes, and benefits-related matters.
• Maintain employee payroll and benefits records while ensuring data accuracy and confidentiality.
• Support payroll audits, reconciliations, reporting activities, and compliance reviews.
• Partner with Human Resources, Benefits, Finance, and external vendors to ensure effective administration of payroll and benefit programs.
• Identify opportunities to improve payroll processes, controls, and operational efficiency.
• Assist with testing and implementation of payroll system enhancements, updates, and process improvements.
• Ensure compliance with federal, state, local, and company payroll regulations and requirements.
• Maintain current knowledge of payroll legislation, tax requirements, and industry best practices.

Basic Qualifications

• High school diploma or equivalent.
• Two or more years of payroll processing experience.

Preferred Qualifications

• Associate's or Bachelor's degree in Human Resources, Accounting, Business Administration, Finance, or a related field.
• Experience supporting payroll administration in a large, complex organization.
• Familiarity with payroll systems, HRIS platforms, and automated payroll processing tools.
• Knowledge of payroll tax regulations, wage and hour requirements, garnishments, and related compliance requirements.

Preferred Skills and Experience

• Strong reading, writing, numerical, and analytical skills.
• Demonstrated administrative and organizational skills with strong attention to detail.
• Ability to identify issues, analyze data, and resolve payroll exceptions effectively.
• Proficient computer skills, including Microsoft Office applications and payroll processing systems.
• Strong customer service and relationship management skills.
• Effective verbal and written communication skills.
• Ability to prioritize and manage multiple tasks while meeting deadlines in a fast-paced environment.
• Strong problem-solving and critical-thinking skills.
• Ability to work independently and collaboratively across teams.
• Demonstrated ability to maintain strict confidentiality and handle sensitive employee information with discretion.

This role requires working from a U.S. Bank location three (3) or more days per week.  

Accessibility

We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.

Total Rewards

U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value.

We offer a market-competitive compensation package that includes:

• Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.

• Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.

• Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness).

• Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.

• Employee recognition programs that celebrate achievements and milestones for all.

We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application.

We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | U.S. Bank | Elavon.

Closing Date

Posting may be closed earlier due to high volume of applicants.

We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.