Key Account Manager

Hi there! We are South, and our client is looking for a Key Account Manager!

Note to Applicants:

• Eligibility: This position is open to candidates residing in Latin America.

• Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered.

• Professional Presentation: We encourage you to showcase your professional experience by including a Loom video in the application form. While this is optional, candidates who provide a video presentation will be given priority.

• Interview Policy: The use of artificial intelligence (AI) tools during interviews is strictly prohibited.

• Reference Check: As part of the final stages of our hiring process, candidates may be asked to provide professional references. If hired, you may also be asked to update your LinkedIn profile.

The Opportunity

We're looking for an experienced Key Account Manager to take ownership of our largest U.S. retail accounts, including national distributors and major retailers such as Target, Walmart, Hy-Vee, BFG, and Arett.

This role is focused on managing established buyer relationships from end to end, ensuring strong commercial performance, accurate forecasting, and seamless day-to-day account management. You'll become the primary point of contact for key buyers, allowing leadership to focus on strategy and business growth.

If you have experience managing U.S. B2B retail accounts, enjoy building long-term client relationships, and thrive in a fast-growing consumer brand, we'd love to hear from you.

What You'll Do

Account Management

• Manage day-to-day communication with key retail buyers.

• Build and maintain strong long-term customer relationships.

• Coordinate product setup, retailer portals, pricing, and submissions.

• Forecast demand and sales in collaboration with Supply Chain.

• Monitor sales performance, profitability, and account health.

• Identify growth opportunities and proactively address risks.

Commercial Operations

• Plan and coordinate promotions with the Marketing team.

• Organize trade shows, including logistics, staffing, and follow-up.

• Maintain retailer portals and product information.

• Coordinate buyer-facing marketing assets and sales materials.

• Keep HubSpot updated with activities, notes, forecasts, and opportunities.

What We're Looking For

• Proven experience managing U.S. B2B key accounts.

• Experience working directly with buyers at national retailers or distributors.

• Strong relationship management and communication skills.

• Experience with sales forecasting and demand planning.

• Solid understanding of pricing strategy and profit margins.

• Experience planning and supporting trade shows.

• Strong CRM experience (HubSpot or similar).

• Excellent written and verbal English communication skills.

• Full-time availability during U.S. Central Time business hours.

• Based in Latin America.

Why Join Us

• Own strategic accounts with real autonomy.

• Join a growing consumer brand with exciting expansion plans.

• Work closely with leadership and have visibility across the business.

• Be part of a collaborative, low-ego team.

• Enjoy a dynamic role with meaningful impact and variety.

Our Values

• Focused & Determined – We're committed to building something exceptional.

• Curious – We embrace learning and continuously improve.

• Thrive on Change – We adapt quickly and stay optimistic.

• No Ego – We collaborate, support each other, and do what's right.

If this opportunity sounds like a great fit for you, we'd love to receive your application!