Manager, Sales Enablement & Skills Application

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Manager, Sales Enablement & Skills Application is responsible for driving sales skill proficiency and mastery across residential sales channels. This role develops and delivers enablement strategies, content, tactics, and programs that transform product knowledge, promotional value, competitive insights, and market dynamics into effective customer sales conversations. As a strategic partner to business leaders, this individual influences sales strategy, builds stakeholder alignment, and ensures frontline teams are equipped to compete, differentiate, and win.

Job Description

Core Responsibilities

• Develop and execute sales skills and enablement strategies that align with business objectives and strengthen frontline selling performance across residential sales channels. 
• Translate product knowledge, promotional offers, competitive insights, market opportunities, and Xfinity differentiators into effective sales skill development programs focused on discovery, positioning, objection handling, and value-based selling. 
• Create and deliver enablement content and tools, including training materials, job aids, digital resources, and other learning assets that support sales proficiency and competitive readiness. 
• Partner with senior leaders and cross-functional stakeholders to align on sales priorities, gain support for strategic initiatives, and drive adoption of sales skills programs. 
• Manage multiple projects and priorities simultaneously, ensuring timely delivery of high-impact sales enablement and skill-building initiatives. 
• Measure and evaluate the effectiveness of sales skills programs through performance metrics, insights, and feedback, and make recommendations to improve business outcomes. 
• Exercise independent judgment and discretion in matters of significance while supporting organizational goals and priorities. 
• Perform additional duties and responsibilities as assigned.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Desired Qualifications 

• Strong project management and time management skills, with the ability to manage multiple projects concurrently. 
• Adaptable strategic thinking and problem-solving skills, with the ability to translate business goals into actionable content strategies. 
• Excellent communication and collaboration skills, with the ability to influence and align stakeholders at all levels of the organization. 
• Creative mindset with a passion for exploring new ideas, technologies, and trends in content marketing and storytelling. 
• Strong visual design capabilities and expertise with Microsoft PowerPoint 
• High-level of sales experience and credibility 
• Proficiency in Microsoft Office and Adobe Creative Cloud 

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Customer Experience (CX), Effective Written Communication, Executive Presentations, Graphic Design, Interpersonal Communication, Sales Support

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

5-7 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.