Monitoring & Evaluation Manager

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Employee Contract Type:

Local - Fixed Term Employee (Fixed Term)

Job Description:

Purpose of the position:

Design, Implement, and Manage the country-level monitoring, evaluation, and learning (MEL) system for the FCI country program in Eswatini, aligned with the global MEL framework, standards, and indicators established by the Global MEL Team, while remaining responsive to the country context and aligned with national health information systems. Working collaboratively with technical teams, implementing partners, Ministry of Health (MoH) , Faith-based Organizations (FBOs), and other stakeholders, the MEL Advisor leads capacity building of local FBO partners, data quality assurance, analysis, and reporting; ensures alignment with national Health Information Management System (HMIS) and Regional Health Information System 2 (DHIS2) and donor reporting requirements; builds the MEL capacity of sub-partners; and promotes the use of data for decision-making and continuous quality improvement.

Country MEL System Design and Implementation

(a) Lead the development, periodic review, and implementation of the country-level MEL plan and systems, including country implementation plans, indicator reference sheets, data collection and reporting tools, tailored from the global MEL framework and appropriate to the country context.

(b) Adapt and apply the global and national indicators, definitions, and MEL minimum standards at country level to ensure consistent, comparable reporting.

(c) Contribute MEL inputs to country work planning and ensure MEL activities are included and tracked against the work plan.

(d) Establish country data collection and management across community, FBO facilities , and national reporting systems.

Data Quality, Analysis, and Reporting

(a) Lead country data collection, entry, management, cleaning, analysis, interpretation, and reporting of performance and contextual indicators.

(b) Conduct routine data quality assessments (RDQAs/DQAs), data verification, and data review meetings to ensure high-quality data are captured and reported.

(c) Contribute to donor and government reports, including periodic donor reporting (narratives, and dashboards.

(d) Support preparation of technical presentations, learning products, and evidence of summaries for country and consortium stakeholders.

(e) Provide the Country Project Director and Technical Director with timely data, dashboards, and analysis for program management and decision-making.

(f) Promote routine analysis and interpretation of data to identify implementation of bottlenecks and inform adaptive management.

National Systems Alignment and Data Use

a) Align country MEL with national M&E guidelines and health information systems (HMIS, and disease-specific platforms) and support integration of faith-based, community, and private health providers into the national reporting system, where appropriate.

b) Collaborate with MOH _HMIS other platforms), FBOs, and other partners to ensure FCI reporting requirements are appropriately reflected within relevant national and partner health information systems.

c) Contribute MEL requirements and technical inputs to interoperability and electronic reporting initiatives, where applicable, to support alignment of FCI reporting with national health information systems.

d) Work with regional and Regional Health Management Teams (RHMTs) and MOH counterparts, and implementing partners to ensure timely collection, reporting, validation, and use of routine data through national systems, consistent with the FCI Consortium’s ‘HMIS-first, not parallel systems’ principle.

e) Support referral and counter-referral tracking and continuity-of-care measurement and monitoring of Facility and to community level clinics, while promoting data use and continuous quality improvement (CQI) at community, facility, and regional levels.

f) Support the transition agenda by strengthening country capacity to use and sustain national health information systems so that FCI monitoring and reporting can increasingly be integrated into routine government systems over the life of the program

Capacity Building and Supervision

(a) Supervise and provide guidance to country MEL staff

(b) Lead capacity development of local sub-partners through training, mentoring, and coaching in data management, data quality, analysis, reporting, and data use.

Team Management

(a) Learning, Evaluation, and Research

(b) Document and share country innovations, lessons learned, and promising practices with the Global MEL Team to support cross-country learning, adaptive management, and continuous improvement.

(c) Support the planning and implementation of learning activities and, where required, contribute to evaluations, operational research, and special studies in response to evolving project priorities and the needs of the consortium, partners, and donor.

Others

(a) Carry out tasks and responsibilities as assigned by the National Director.

(b) Attend and participate in weekly chapel and daily devotional meetings

Qualifications: Education/Knowledge/Technical Skills and Experience

• Bachelor’s degree required (Master’s preferred) in epidemiology, statistics, public health, monitoring and evaluation, demography, or a related field. Minimum 8 years’ MEL experience on donor-funded health programs, including design and implementation of country MEL plans and data quality assurance.
• Demonstrated experience with national health information systems and data platforms (HMIS), donor reporting systems (e.g., DATIM), and working with MOH/RHMT counterparts.
• Experience conducting DQAs, strengthening routine health information systems, and supporting data use for decision making.
• Strong data analysis, visualization, interpretation, and communication skills using commonly used statistical, database, and dashboard software.
• Excellent verbal and written communication skills in English; proficiency in the national/local language(s) strongly preferred.
• Experience in fragile/conflict-affected contexts and faith-based programming preferred.

Other Competencies/Attributes:

• Must be a committed Christian with deeper spiritual maturity, interfaith knowledge and a biblical worldview – Ability to articulate and model our Christian identity and mission in an inclusive way.

• Visionary thinking and understanding of humanitarian operations in fragile contexts.

• Proven record of managing people in a diverse cross-cultural and interfaith settings and initiating and implementing organizational change in changing contexts.

Working Environment / Conditions:

Country office environment with regular in-country travel (typically up to 50%) to implementation regions, districts, health facilities, and community sites for data collection, supervision, and data quality assurance. May require travel to insecure or hazardous locations.

Applicant Types Accepted:

Local Applicants Only