Operational Analyst

Location: Schriever Space Force Base, Colorado Springs, CO
Clearance Required: Active DoW Secret Security Clearance
Travel Required: Up to 10% of the time

LaunchTech is a veteran-owned company that prides itself on delivering service before self and excellence in all we do. We are seeking dynamic professionals who embody our core values of Integrity, Commitment, and Excellence to join our growing Crew in support of our customers across the federal, state, and commercial markets.

We are on the hunt for an Operational Analyst ready to do work that matters. This role directly supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract, where your analytical expertise drives the operational decisions that keep mission-critical systems performing at their best.

What You'll Be Doing

• Collaborate with various cross-functional teams to develop, refine, and maintain standardized processes and technical documentation.
• Extract and aggregate operational information from multiple different sources of information to establish performance benchmarks and key operational measures.
• Author, publish, and maintain structured performance reports as a citizen developer using PowerBI to showcase operational health.
• Conduct comprehensive, in-depth analysis of operational workflows and mission-critical information to support informed decision-making.
• Apply intuitive analytical skills to identify systemic trends, pinpoint underlying causes of operational issues, and provide actionable recommendations to improve efficiency.
• Facilitate ongoing communication and collaboration across diverse teams to ensure mission alignment and operational synergy.

What You Bring

Basic Requirements:

• Must have 4, or more, years of general IT, operations, or analytical work experience.
• Must have 2, or more, years of direct experience extracting, consolidating, and analyzing operational information utilizing multiple data sources.
• Must be proficient with Microsoft Outlook, Word, and Excel.
• Must have, or obtain, an active DoW Secret Security Clearance

Desired Requirements:

• Have hands-on experience developing and distributing performance reports using PowerBI.
• Be proficient in writing SQL queries to extract, filter, and aggregate data from relational databases.
• Have the ability and willingness to learn dashboard design and development in BMC Helix.
• Have strong intuitive analysis skills with a proven track record of identifying trends and performing root-cause analysis.
• Have general knowledge of Enterprise Environments.
• Have an ITIL Certification (such as ITIL Foundations).

Why LaunchTech?

LaunchTech is built on a single standard: Excellence, Period.
This role puts your analytical skills to work in direct support of one of the nation's most advanced missile defense enterprises.

We offer:

• Medical, Dental, and Vision coverage
• 401(k) with company match
• Paid Time Off (PTO)
• Mission-driven work with opportunities to grow
• And more

Ready to Join the LaunchTech Crew?

LaunchTech is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, protected veteran status, color, sex, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, or any other status protected under federal, state, or local law.

Visit www.welaunchtech.com to learn more about how we deliver Excellence, Period.