- Location
- Brown Student Serv., Canada
- Type
- Part-time
- Department
- Administration
- Education
- High School
- Closing date
- Today
- Source
- Workday
Description
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**OPEN TO MCGILL STUDENTS ONLY**
Hiring Unit:
International Student Services
International Student Services (ISS) supports the growth, progress, and success of all international students (including visiting and exchange students) at McGill and aims to ease their transition to a new university, a new home and a new country. They provide a range of services and resources for international students including orientation webinars, immigration advising, health insurance guidance, and social and cultural programming and events.
Position Summary:
Under the supervision and guidance of the Associate Director of ISS, the incumbent is responsible for providing basic information on immigration procedures, the international health insurance plan and all programs and services offered by ISS.
Primary Responsibilities:
- Provide basic information on immigration procedures, the international health insurance plan and all programs and services offered by ISS.
- Handle a large volume of inquiries through the ISS Call center and walk-ins to provide basic information on immigration procedures, the international health insurance plan, and all programs and services offered by ISS. .
- Assist with scheduling immigration-advising appointments.
Other Qualifying Skills and/or Abilities
- Must be Work Study approved.
- Applicants should be available to start work immediately and for possible extension to future terms.
- Previous office experience is an asset.
- Must be service-oriented; heightened awareness of international students’ needs and issues, and solid understanding of intercultural communications.
- In-depth knowledge of McGill services and resources.
- Ability to exercise tact and diplomacy and respect the privacy and confidentiality of student communications and interactions.
- Ability to communicate clearly and in a professional manner in person, over the phone and in writing
- Must be detail-oriented and work with absolute accuracy
- Familiar with Word, Excel, Outlook and MS Teams.
- Knowledge of French and English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level 4 (fluent) on a scale of 0-4.”
Hours:
- Between 10-20 hrs/week
- Must be available to work at least two days from 12pm - 4pm on Monday to Thursday and/or 10am to 4pm on Friday
Expected Start Date: September 1, 2026
Minimum Education and Experience:
Hourly Salary:
Estimated Number of Work Hours per Week:
Position Start Date:
Position End Date:
Deadline to Apply:
This position is covered by the AMUSE collective agreement.
McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, [email protected].
