Job Description Summary

In this role, you will be responsible for the high-quality delivery and operational governance of Payroll & Benefits processes, with a primary focus on supporting Brazil benefits administration. You will develop in-depth knowledge of GE HealthCare Payroll & Benefits systems, processes, policies, vendor operations, and applicable local requirements.

The role is responsible for supporting benefits administration across the employee lifecycle, including eligibility, enrollments, dependent management, terminations, payroll-related benefits interfaces and reconciliations, vendor management, financial controls, audits, and colleague support. You will partner closely with Payroll, People Operations, Finance, Legal, Procurement, HR Business Partners, and external providers to ensure accurate, compliant, and timely service delivery.

A strong focus on data integrity, operational controls, issue resolution, and continuous process improvement is essential. The role will also support benefits-related projects and transformation initiatives, helping identify opportunities to improve efficiency, controls, and the colleague experience.

As the position is based in Mexico while supporting Brazil operations, professional fluency in Portuguese is required, along with the ability to work effectively across countries, functions, and external partners.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

GE HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally.

We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health -digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.

What you’ll do

• Manage and support the day-to-day administration of Brazil employee benefits programs, including medical, dental, life insurance, pension, meal, transportation, and other local benefits.
• Manage benefits lifecycle activities, including eligibility, enrollments, dependent administration, changes, and terminations.
• Validate benefits-related payroll inputs, deductions, interfaces, and reconciliations to support accurate and timely payroll processing.
• Manage relationships with benefits providers, including service delivery, issue resolution, escalations, SLA monitoring, and continuous improvement.
• Support vendor governance and financial processes, including invoice validation, purchase order coordination, and payment follow-up.
• Perform benefits controls, reconciliations, reporting, and audit activities to ensure data integrity and compliance.
• Resolve complex colleague inquiries and escalations related to benefits, policies, eligibility, and provider processes.
• Support annual enrollment activities, benefit renewals, employee communications, and implementation of benefit changes.
• Partner cross-functionally with Payroll, People Operations, Finance, Legal, Procurement, HR Business Partners, and external vendors.
• Identify operational risks, process gaps, and improvement opportunities, supporting automation and process simplification initiatives.
• Support benefits transformation initiatives, including Workday-related assessments and process improvements

What you need to have

• Bachelor’s degree from an accredited university or college in a related field.
• Professional fluency in Portuguese and English, both verbal and written, with the ability to effectively support Brazil operations while working in a cross-country environment.
• Prior professional experience within Payroll, Benefits, HR Operations, or a related service-oriented environment, ideally within a multinational organization.
• Previous experience supporting Brazil Payroll and/or Benefits processes
• Experience supporting Benefits administration and employee lifecycle processes, including eligibility, enrollments, changes, dependent administration, and terminations.
• Experience with vendor management and financial administration, including invoice validation, purchase order coordination, payment administration and follow-up, reconciliations, and issue resolution to ensure timely and uninterrupted service delivery.
• Strong analytical skills and attention to detail, with experience working with employee data, payroll/benefits interfaces, deductions, reconciliations, operational controls, and data integrity.
• Proven ability to work independently and as a team player in a complex and rapidly changing work environment across multiple stakeholder groups, including Payroll, People Operations, Finance, Procurement, HR Business Partners, and external providers.
• Strong problem-solving and influencing skills, with the ability to identify operational risks and opportunities for process improvement, standardization, simplification, and automation within assigned areas.
• Excellent interpersonal and communication skills, with the ability to provide “Best in Class” customer service and address difficult and sometimes complex questions and requests from colleagues, People Leaders, the HR community, and external partners in a professional, courteous, and timely manner.
• Knowledge of local Payroll & Benefits practices, policies, and regulatory requirements, or demonstrated ability to quickly develop the required Brazil-specific knowledge to support compliant and effective service delivery.

What would be nice if you had it

• Solid interpersonal skills: ability to work effectively in a team-based environment
• Strong customer service focus, with the ability to anticipate customer needs with a high level of responsiveness
• Proficiency in HR, Payroll and Benefits Administration systems (ex. Workday) and technologies
• Ability to quickly embrace new technologies
• Supportive team player with a drive to create a positive work environment
• Applies solid judgment ensuring integrity, compliance, & confidentiality
• Passion for continuous process improvement and simplification
• Strong analytical and problem-solving skills with proven ability to organize and analyze data
• Ability to work in a fast-paced environment, prioritize multiple tasks and meet deadlines
• Self-starter who can manage multiple tasks simultaneously with minimal supervision
• Comfortable delivering against quantitative and qualitative performance metrics
• Proficient in the use of Microsoft applications: Outlook, Excel, Word and PowerPoint

GE HealthCare  is an Equal Opportunity  Employer  where inclusion matters.  Employment  decisions  are  made  without regard  to race,  color, religion,  national or ethnic  origin, sex, sexual  orientation,  gender  identity  or expression,  age, disability,  protected  veteran  status  or other  characteristics protected  by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

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Additional Information