Import / Export Compliance Manager

Preferred Qualifications:

• U.S. Customs Broker License required.
• 5+ years of direct import/export compliance experience.
• Strong knowledge of CBP regulations, HTS classification, tariff management, and import/export compliance requirements.
• Experience managing customs brokers, responding to CBP inquiries (including CF-28 requests), and supporting customs audits.
• Proficiency with ACE, QuickCode, or similar trade compliance systems.
• Experience with duty savings and tariff mitigation programs, including First Sale, duty deductions, and customs protest filings.
• Ability to assess regulatory changes, communicate business impact, and drive compliant, cost-effective solutions across the organization.
• Prior leadership or team development experience preferred.

Job Summary

Responsible for leading the Compliance team across all aspects of import and export compliance programs, including liaising with government officials, vendors, service providers and internal stakeholders. End to end ownership of a "Best-in-class" HDS import/export compliance program including development, enhancement, and oversight. Responsible for leading, training, developing and coaching a strong bench of talent, supporting associate and knowledge retention within the organization.

Major Tasks, Responsibilities, and Key Accountabilities

• Recruits, trains, develops and coaches a team of compliance associates. Drives associate knowledge retention within the organization.
• Serves as a subject matter expert in trade and customs compliance, Customs and Border Protection (CBP) audits, CTPAT certification and HTS product classification.
• Remains up to date on Export Administration Regulations (EAR), U.S. import regulations (10+2, Lacey Act, etc.), Foreign Corrupt Practices Act (FCPA) and communicates regulatory changes. Assesses and communicates organizational impact to internal stakeholders on a regular basis.
• Evaluates HDS overall compliance program to regulations. Implements corrective action as well as ongoing improvements based on risk levels and regulatory changes.
• Partners with internal and external teams to resolve deficiencies. Communicates risk to leadership on a regular basis while serving as the primary contact for the US Customs Ace Portal.
• Oversees Customs Trade Partnership Against Terrorism (CTPAT) annual profile refresh as well as compliance to audit requirements of the program.
• Leads internal efforts to minimize dutiable value related to company imports. Reviews team analytics and suggests improvements regarding company US Customs data entry, ISF data and export clearance.

Nature and Scope

• Solutions require analysis and investigation.
• Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience.
• Manages a group or team of professional individual contributors and/or indirectly supervises support staff.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting or standing in the same location and/or there may be a need to stoop regularly or move/lift light material or equipment (typically less than 8 pounds).
• Typically requires overnight travel more than 50% of the time.

Education and Experience

• Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.