Learning and Development Training Manager - Yellowstone National Park

Overview

 

Live. Work. Explore. as a part of our Learning and Development team in Yellowstone National Park!

 

Are you enthusiastic about hospitality, people, and beautiful places? By working at Yellowstone National Park, you will get all three! As a L&D Training Manager, you will play a vital role in supporting the day-to-day administrative functions that keep the park running smoothly.

 

Job Summary:

 

The Learning & Development team supports employee growth by connecting team members with training, resources, and development opportunities across Yellowstone National Park. This role helps facilitate onboarding and training programs, supports learning technologies and resources, partners with leaders to address development needs, and promotes a culture of continuous learning and professional growth.

 

 

The Details:Position Type: SeasonalSeason Dates: February 2027 - October or November 2027Pay: $2,552.00/Bi-weekly

 

Life in Yellowstone: 

• Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) provided
• Free on-site laundry facility, Wi-Fi (limited bandwidth), and utilities included
• Free Yellowstone & Grand Teton National Park pass
• Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more)
• Access to discounted services at Yellowstone Medical Clinics operated by STGi.
• Retail, Lodging and Travel Discounts
• $350 Referral Bonus Program 

Benefits: 

• Xanterra offers competitive benefit programs and services for eligible employees. For more information, click here. 

Responsibilities

• Lead onboarding, training, and professional development programs across Yellowstone National Park.
• Coach trainers and managers through facilitation, Train-the-Trainer events, and leadership development initiatives.
• Manage orientation programs, learning resources, training logistics, and curriculum quality standards.
• Partner with leaders and cross-functional trainers to assess learning needs, analyze data trends, and develop effective training solutions.
• Supervise and develop the Learning & Development team through coaching, performance management, and ongoing support.
• Champion YNP and Xanterra initiatives, fostering continuous learning, innovation, inclusion, and employee growth.
• Other duties as assigned.

Qualifications

• Leadership and team development experience, including hiring, coaching, and retention.
• Knowledge of learning theory, change management, and adult learning principles.
• Strong facilitation, presentation, project management, and communication skills.
• Collaborative, relationship-focused, and professional work style.
• Proficiency with Microsoft Office, LMS platforms, and learning technologies.
• Ability to train, assess comprehension, and communicate effectively with diverse employee groups.

Preferred Qualifications:

• Knowledge of Company policies and procedures helpful.
• Proficiency in Smartsheet, Canva, Survey Monkey and other authoring tools a plus.
• Previous experience in the hospitality industry highly preferred. 

 

Physical Requirements include:

• Must be able to stand for variable amounts of time, approximately 8 hours.
• Must be able to walk for extended periods of time.
• Must be able to lift and carry a minimum of 20 pounds.
• Must have a valid driver’s license and be able to travel to locations across the park.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.