Executive Assistant

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

YOUR MISSION

Reporting to the Chief Executive Officer, SEAO, the Executive Assistant serves as a trusted right hand to optimise the CEO’s time, ensuring their attention remains centered on key priorities.  They will act as an effective liaison and gatekeeper, facilitating seamless communication between the CEO, RRF and Maison leadership teams, and external stakeholders with utmost discretion. The individual will be required to anticipate organisational needs, manage complex logistics and schedules, and remove operational friction before it reaches the executive level.

KEY RESPONSIBILITIES

Executive & Administrative Support 

• Provide comprehensive executive administrative support to CEO, ensuring effective coordination of daily priorities and business activities.

• Manage complex calendars, schedule meetings, coordinate appointments, and resolve scheduling conflicts across multiple time zones.

• Prepare meeting agendas, collate presentation materials, record meeting minutes where required, and follow up on action items.

• Handle confidential information and sensitive matters with professionalism, discretion, and integrity.

• Manage correspondence, documentation, expense claims, and other administrative requirements.

Regional Meeting & Event Coordination 

• Coordinate regional leadership meetings, business reviews, town halls, workshops, and other corporate events.

• Manage meeting logistics, including venue bookings, room arrangements, catering, audiovisual requirements, and participant communications.

• Coordinate regional and headquarters visits, ensuring seamless arrangements for travel, accommodation, transportation, meeting schedules, and visitor access.

• Support the planning and execution of regional events, including leadership team building, annual strategic plan, festive celebrations, etc.

• Liaise with relevant stakeholders to ensure meetings and events are well organised and delivered smoothly.

Regional Travel & Logistics Management 

• Arrange domestic and international business travel, including flights proposal, accommodation, ground transportation, and other travel requirements.

• Coordinate travel documentation and entry requirements, where applicable.

• Develop detailed itineraries and communicate arrangements to relevant stakeholders.

• Anticipate potential travel or scheduling challenges and resolve issues promptly.

• Ensure travel arrangements comply with company policies and budget requirements.

Stakeholder & Cross-Market Coordination 

• Serve as a key coordination point between regional leadership, headquarters, local market teams, and other internal stakeholders.

• Facilitate communication and information sharing across markets to support alignment and efficient execution of business activities.

• Build and maintain effective working relationships with stakeholders at different organisational levels.

• Coordinate cross-market meetings and follow up on outstanding matters to ensure timely completion.

Business & Operational Support 

• Support the preparation and consolidation of reports, presentations, meeting materials, and other business documentation.

• Assist with tracking key deadlines, deliverables, and follow-up actions arising from leadership discussions.

• Support internal processes, including HR-related coordination, organisational updates, onboarding arrangements, and other administrative matters as required.

• Identify opportunities to streamline administrative processes and improve operational efficiency.

• Preparation of related budgets and control spendings accordingly.

Communication & Relationship Management 

• Act as a professional point of contact for internal and external stakeholders on matters relating to the executive’s schedule and business activities.

• Communicate arrangements, updates, and changes clearly and promptly.

• Exercise sound judgement when prioritising requests and managing competing demands.

• Maintain a collaborative and service-oriented approach while balancing the needs of leadership and other stakeholders.

Confidentiality & Professional Standards 

• Maintain strict confidentiality when handling business information, leadership discussions, and sensitive documentation.

• Exercise discretion and sound judgement in managing priorities and resolving issues independently.

• Ensure accuracy, attention to detail, and timely execution of assigned responsibilities.

• Adhere to company policies, procedures, and governance requirements.

Key Competencies

• Strong organisational, planning, and coordination skills.

• Excellent verbal and written communication skills.

• Ability to work effectively across multiple markets, cultures, and time zones.

• Strong stakeholder management and relationship-building capabilities.

• Proactive problem-solving skills and the ability to anticipate needs.

• High level of discretion, confidentiality, integrity and professionalism.

• Ability to manage competing priorities in a fast-paced regional environment.

• Proficiency in Microsoft Office and relevant business collaboration tools.

• Adaptability, initiative, and a strong sense of ownership.

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