Patient Safety Specialist - Days

Why ThedaCare?   

Living A Life Inspired!

Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. 

At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility.  A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you’re interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.

Benefits, with a whole-person approach to wellness –

• Lifestyle Engagement
  • e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support  

• Access & Affordability
  • e.g. minimal or zero copays, team member cost sharing premiums, daycare

About ThedaCare!

Summary :

The Patient Safety Specialist provides diversified system-wide, hospital, and multi-clinic support for patient safety activities that impact strategic initiatives. This position works collaboratively with hospital leaders, physicians and clinical staff to analyze and improve clinical care practices. The patient safety specialist effectively participates in/or facilitates activities designed to improve process of care and outcomes, reduction of system hazards, preventable patient harm, and ensuring compliance with healthcare regulations, standards & accreditation requirements. They will conduct and facilitate credible systematic investigations on patient safety events. The Patient Safety Specialist position serves the organization as a leader of patient safety improvements by demonstrating expert knowledge and ability to execute change as well as mentoring other staff, physicians and peers in the best practices of patient safety.

Job Description:

Schedule: Day shift mMondayonday through Friday.

Key Accountabilities

• Conducts system-wide, hospital, or multi-clinic systematic investigations on serious safety events, significant near misses, and critical trends
• Collaborates with department leadership, and other stakeholders in taking immediate action to ensure interim mitigation strategies
• Key participant in Patient Harm escalations and Patient Harm determination events. Will collaborate closely with Risk Prevention, Legal, and clinical partners to establish event timelines, short-term action plans, and long-term action plans
• Analyzes qualitative and quantitative data (from interviews, observations, chart review, etc.) to identity contributing factors to patient safety events and prioritize their impact. Thinks critically, reviews relevant literature, synthesizes and presents relevant information to teams to facilitate problem solving
• Collaborates with departments and multidisciplinary teams, including physicians, nurses, pharmacists, administrators, and quality specialist personnel to identify, develop and implement strategies to improve clinical care, promote a culture of collaboration & communication in addressing patient safety concerns, and identify areas for improvement in regulatory compliance & accreditation readiness. Consistently executes on projects demonstrating sustainable improvements that are timely and effective
• Maintain accurate incident reporting systems and databases
• Acts as a subject matter expert and provides input and guidance on continual advancement of the patient safety program
• Researches and analyzes best practices, regulatory agency requirements, reports, and data. Develops summaries, recommends action plans and educates staff accordingly. Serves as resource for all safety related efforts and concerns. Ensures the availability of current references of regulatory agency standards. Participate in committees or task forces related to regulatory compliance and accreditation
• Assists in the dispersion of the Culture of Safety survey to team members.  Act as a key consultant to leaders in interpreting their results and providing guidance on selecting departmental improvements
• Collaborate with quality improvement teams to identify opportunities for enhancing patient safety, efficiency, and effectiveness of care delivery processes. Participate in performance improvement projects and initiatives
• Conducts proactive Risk Assessments to identify, evaluate and develop action plans to proactively address risks to the safety of ThedaCare patients
• Other duties as assigned

Qualifications

• A minimum of 3 to 5 years of hospital experience is required with evidence of performance improvement project experience. Experience with and/or working knowledge of basic process improvement method: PDSA, Process mapping, and project management is required.
• Experience in performance improvement activities is preferred. Prior leadership experience preferred.
• Bachelor's Degree in Nursing (or other clinical area) or Master's Degree in healthcare (healthcare administration, public health, or related field) is required.
• Clinical Master's Degree is preferred.
• Knowledge and experience with a wide variety of computer programs including Word, PowerPoint, Excel and Outlook.
• Advanced training in process improvement methodologies including: Lean, Six Sigma and Change Management.
• Licensure required: Certified Professional In-Patient Safety (CPPS) required within 18 months of start date.
• Licensure preferred: RN and/or CPPS certification.

Required Skills:

• Excellent verbal and writing skills
• Advanced interpersonal communication skills for extensive interactions with diverse healthcare professionals including nurses, physicians, administrators, department leaders and team members to implement quality initiatives across the care continuum, and provide effective consultation and collaboration
• Ability to organize and define problems, develop strategies, and carry out action plans
• A strong understanding of clinical practices and patient care pathways is often necessary to effectively evaluate safety issues.
• Capable of exercising sound judgment and making independent decisions
• Ability to adapt to multiple complex organizational environments

Physical Demands

• Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance

Work Environment

• 25-50% travel expected
• Normally works in climate-controlled office environment
• Frequent sitting with movement throughout office space and departments/clinics
• Use of computers throughout work day
• Frequent use of keyboard with repetitive motion of hands, wrist and fingers
• Interaction with department members and other healthcare providers.
• When rounding, possible exposure to communicable diseases, hazardous materials, and pharmacological agents.

Scheduled Weekly Hours:

40

Scheduled FTE:

1

Location:

CIN 3 Neenah Center - Appleton,Wisconsin

Overtime Exempt:

Yes

Worker Shift Details:

Days