Country Operations Manager, India

Department: Operations

Employment Type: Permanent - Full Time

Location: India

Description

What you will be expected to do:

• Manage end-to-end warehouse and inventory operations across multiple locations in India, ensuring optimum stock availability, inventory accuracy, and compliance. 
• Oversee dispatch and logistics operations to ensure timely deliveries and efficient forward and reverse logistics management. 
• Drive transportation and warehousing cost optimization through vendor management, contract negotiations, and process improvements. 
• Ensure accurate order processing, dispatch documentation, and sales booking in SAP while monitoring the complete order lifecycle. 
• Manage procurement planning and inventory alignment based on sales forecasts to avoid stock-outs and excess inventory. 
• Manage customer agreements, SLA adherence, operational escalations, and regulatory compliance related to tax and trade policies. 
• Drive process excellence initiatives, including automation, Warehouse Management Systems/Transportation Management System implementation, network optimization, and logistics risk management. 
• Own logistics-related operational KPIs and P&L elements to enhance efficiency and service levels. 
• Lead, mentor, and develop regional operations teams while driving performance through defined KPIs and continuous improvement initiatives.

You might be a strong candidate if you have/are:

• 8+ years of proven experience in supply chain management, distribution, warehouse & logistics.
• Proven experience in managing distribution operations in collaboration with distributors, logistics partners, and sales teams, with a focus on process improvement initiatives.
• Ability to lead and manage remote operations teams with minimal supervision.
• Good analytical and organizational skills with proficiency in SAP, Excel/Google Sheets, and reporting tools.
• Sound understanding of inventory management, transportation, warehousing, vendor negotiations, and distribution networks.
• Exposure to large-scale logistics and distribution operations.
• Good verbal and written communication skills in English and Hindi.
• Good stakeholder management and relationship-building capabilities with internal and external partners.

What Sun King offers:

• Professional growth in a dynamic, rapidly expanding, high-social-impact industry
• An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun King Center for Leadership.