General Liability Claims Team Lead (Property Damage)

General Liability Claims Team Lead - Property Damage (Fast Track - Pre-Suit)

Job Summary

Seeking a highly skilled and experienced General Liability Claims Team Lead to oversee a team of adjusters handling non-litigated property damage liability claims. This is a fully remote position, offering the opportunity to work with a reputable insurance provider known for its commitment to excellence and innovation in the industry. The ideal candidate will bring a strong background in general liability claims, supervisory experience, and a passion for delivering exceptional results.

Compensation Package

• Salary Range: $110,000 - $130,000 per year
• Benefits (Effective Day 1):
  • 6 weeks of paternity leave
  • 6% average merit increase (no cap on wage per position)
  • $750 individual employer-paid HSA contribution and $1,500 for a family
  • 23 days of PTO and 4 floating holidays
  • Comprehensive medical (PPO/HDHP), vision, dental (with orthodontia), disability, and life insurance
  • Paid parental leave
  • Education Assistance Program with 100% upfront tuition reimbursement for approved degree programs
  • Service Recognition Program with monetary awards for vacations every 5 years
  • Wellness initiatives, including fitness center and Weight Watchers reimbursement
  • Voluntary benefits such as accident, critical illness, and hospital indemnity coverage
  • Employee discount and rewards program for travel, tickets, electronics, and more

Responsibilities

• Supervise a remote team of 5-6 adjusters handling non-litigated property damage liability claims.
• Ensure appropriate claim handling, decision-making, and adherence to in-house processes.
• Review and edit positional correspondence and claims documentation.
• Manage administrative tasks associated with team oversight, including activating and assigning claims.
• Collaborate with in-house counsel to interpret policy coverages and jurisdictional impacts.
• Review large losses with the Claims Manager and participate in roundtable discussions.
• Evaluate estimates, evidence, and expert reports.
• Identify subrogation potential or fraud alerts and make appropriate referrals.
• Respond to escalated calls from adjusters and provide training for new team members.
• Conduct employee performance reviews and provide continuous coaching and support.

Qualifications/Requirements

• Minimum of 5 years of experience handling general liability property damage and auto claims.
• At least 2 years of supervisory experience leading a team.
• Strong background in bodily injury claims.
• Excellent written and verbal communication skills, with attention to detail and proper grammar usage.
• Strong analytical, organizational, and time management skills.
• Proficiency in MS Word, Excel, and internet applications.
• Ability to work independently, meet deadlines, and handle sensitive situations with good judgment.
• Bachelor’s degree or higher required; CPCU or other industry designations are a plus.
• Active state adjuster licenses are mandatory.

#LI-BC1