- Location
- Nashville, TN
- Workplace
- Onsite
- Department
- Operations
- Seniority
- Senior
- Experience
- 5+ years
- Source
- Lever
Description
The Daily Wire is looking for a customer support leader to oversee support operations and deliver a high-quality subscriber experience. In this role, you’ll lead team performance and service delivery while directly managing Zendesk, reporting, automation, and AI-enabled support tools. You’ll drive improvements that help agents work more effectively, reduce recurring customer issues, and strengthen subscriber satisfaction while keeping support operations aligned with company priorities