Senior HR Generalist

JOB DESCRIPTION

TITLE:                                                         Senior Human Resources Generalist

CLASSIFICATION:                                     Administrative Specialist VI

SALARY RANGE:                                      $55,521-$84,482

SUPERVISOR:                                           Director of Human Resources

Position Overview

The Senior Human Resources Generalist serves as the day-to-day operational lead within the Human Resources Department and provides direct support to the Director of Human Resources in the administration and coordination of Human Resources functions.

This position provides day-to-day work direction, guidance, and support to HR Generalists and HR support staff as delegated by the Director of Human Resources. The Senior HR Generalist assists with establishing daily priorities, monitoring departmental workflow, ensuring timely completion of HR responsibilities, resolving routine operational matters, and identifying issues requiring the attention of the Director of Human Resources.

The Senior HR Generalist serves as a primary resource for employees, supervisors, and HR staff regarding Human Resources processes and practices. The position exercises independent judgment within established policies, procedures, and delegated authority while escalating significant employee relations, compliance, disciplinary, legal, compensation, or organizational matters to the Director of Human Resources.

The Senior HR Generalist supports continuity of HR operations and helps ensure the department provides timely, consistent, professional, and compliant services throughout the organization.

Key Responsibilities

Recruitment and Onboarding: Manage full cycle recruitment, ensuring the timely hiring of qualified clinical and non-clinical staff. Facilitate onboarding programs and prepare new hires to thrive in a healthcare setting.

Payroll: Assist with payroll processing by reviewing timecards, auditing payroll data, and maintaining payroll-related employee records to ensure accurate and timely employee compensation. The HR Generalist must have the knowledge and ability to process payroll and will serve as a liaison between employees, supervisors, and payroll staff to resolve discrepancies and support payroll reporting and audit requirements.

Training and Development: Identify and coordinate professional development opportunities, including compliance training specific to behavioral and mental health care regulations. Evaluate program effectiveness and ensure continuing education requirements are met.

Employee Relations: Serve as a trusted resource for staff by addressing employee concerns, conducting workplace investigations, and promoting a supportive, respectful environment to reduce burnout and turnover.

Benefits and Compensation: Assist with administering benefits and compensation programs, ensuring competitiveness while addressing the unique needs of healthcare professionals.

Compliance: Ensure compliance with federal, state, and local employment laws as well as healthcare-specific requirements (e.g., HIPAA, maintain accurate HR records and reports, and various governing bodies).

HRIS Management: Manage HR information systems to ensure accurate tracking of employee data, certification, and training compliance.

Essential Skills and Qualifications

Communication: Strong written and verbal communication skills for engaging with clinical staff, administrators, and external stakeholders.

Interpersonal Skills: Ability to build trust, manage sensitive issues, and foster collaboration in a high-stress healthcare environment.

Problem Solving: Analytical skills to address HR issues with fairness and compliance while balancing organizational and employee needs.

Organizational Skills: Highly detail-oriented with the ability to manage multiple priorities in a fast-paced healthcare setting.

Healthcare-specific HR Knowledge: Familiarity with healthcare-specific HR requirements, including credentialing, HIPAA, and workplace safety standards.

Confidentiality: Commitment to maintaining strict confidentiality, particularly when handling employee or patient-related information.

Adaptability: Flexible and resourceful in responding to evolving workforce needs and regulatory changes.

Work Environment

Collaborative setting with clinical and non-clinical staff, requiring regular interaction with healthcare providers, administrators, and support teams.

Fast-paced, high-stakes environment where sensitivity, compassion, and confidentiality are critical.

Exposure to emotionally challenging situations due to the nature of mental health care requires resilience and strong interpersonal skills.

Flexibility to support a workforce that may operate across multiple shifts, including nights, weekends, and holidays.

Balance of office-based responsibilities (policy, compliance, HRIS) with on-the-floor- engagement to support staff well-being and retention.

Compensation & Benefits

Competitive salary commensurate with experience.

Comprehensive benefits package, including health, dental, vision, retirement plans, and paid time off.

Professional development opportunities and tuition assistance.

Education and Experience

Bachelor’s degree in Human Resources, Business Administration, Healthcare Administration, Management, or a related field from an accredited college or university and a minimum of three years of progressively responsible Human Resources experience.

OR Associate degree in Human Resources, Business Administration, Management, or a related field and a minimum of five years of progressively responsible Human Resources experience.

OR High school diploma or equivalent and a minimum of seven years of progressively responsible Human Resources experience, including experience performing advanced Human Resources functions.

Experience must include demonstrated responsibility in multiple Human Resources functional areas, such as employee relations, recruitment and onboarding, payroll, benefits administration, HRIS administration, compliance, performance management, investigations, or training and development.

Previous experience providing work direction, serving in a lead HR capacity, or supporting the day to day operations of a Human Resources department is preferred.

Experience in healthcare, behavioral health, mental health, or another highly regulated environment is preferred.

PHR, SHRM CP, or other recognized Human Resources certification is preferred. Relevant certification may be considered as additional evidence of professional HR knowledge but does not replace required experience.

Equal Opportunity Statement

Carastar is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.