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HR Operations Specialist

Bakerhughes

·

Jun 8, 2026

Location
CN-SHANGHAI-1, HUA TUO RD., China
Type
Full-time
Department
Operations
Experience
2+ years
Source
Workday

Description

Do you enjoy being part of a successful team?

Would you like to develop world-class HR skills?

Join our successful team!

Baker Hughes is the leading energy technology company, who delivers across the energy value chain through our market-leading business segments. Built on a century of experience and conducting business in over 120 countries. Our innovative technologies and services are taking energy forward! Making it safer, cleaner and more efficient for people and the planet.

Partner with the best

You will execute on multiple HR processes and supporting the HR team, Managers and Employees across all HR service categories. This will include onboarding, offboarding, benefits management, HR systems & maintenance, reporting, metrics and more. You will develop an in-depth, wing-to-wing knowledge of client group HR operations, systems & processes.

As a HR Operations Specialist, you will work closely with a HR Information system and a HR case management tool to provide support, resolve operational issues and support process improvement. You will also be responsible for:

·       Executing HR Operations process(s). Promoting “Best in Class” service while developing effective relationships, working cross functionally with internal teams and suppliers.

·       Acting as local support/conduit to other Enterprise Operational Excellence teams.

·       Managing service delivery metrics and/or third-party supplier performance in relation to the assigned process(s).

·       Driving increased productivity and compliance through process improvements, standardization and simplification within assigned area(s).

·       Fostering customer service excellence and continuous process improvement by providing “Best in Class” customer service and advise on complex questions/requests internally.

·       Maintaining high standards of accuracy, timeliness, and quality to ensure compliance with relevant legal and internal policy requirements.

·       Developing effective relationships with stakeholders through excellent interpersonal skills and proactive communication.

·       Building and sharing area of expertise continuously. Keeping current with internal and external updates and changes.

Fuel your passion

To be successful in this role you will:

·       Have a Bachelor with Minimum 2 years prior professional work experience.

·       Have Previous experience in HR Operations, Payroll & Benefits, or Global Mobility Services is an advantage.

·       Have solid understanding of local labor law and legislative programs/processes.

·       Have great customer service focus, with the ability to anticipate customer needs with a high level of responsiveness.

·       Be self-motivated and able to work independently or as part of a team environment.

·       Have excellent written and verbal communication skills with fluency in Mandarin and English.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

·       Working flexible hours - flexing the times when you work in the day to help you fit in everything in and work when you are the most productive

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

·       Contemporary work-life balance policies and wellbeing activities

·       Comprehensive private medical care options

·       Safety net of life insurance and disability programs

·       Tailored financial programs

·       Additional elected or voluntary benefits

The Baker Hughes internal title for this role is: People & Culture Professional - Enterprise Services

Skills

ComplianceCustomer Service

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