People & Culture Executive

PEOPLE & CULTURE EXECUTIVE

Mandarin Oriental, Kuala Lumpur is looking for a People & Culture Officer/Executive to join our People & Culture team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Kuala Lumpur is a luxurious urban resort located in the heart of Kuala Lumpur and enjoys an unrivalled location next to the iconic Petronas Twin Towers, KL Convention Centre, and prestigious Suria KLCC mall. 

About the job

Based at the Mandarin Oriental, Kuala Lumpur / within the People & Culture Department in Kuala Lumpur, the People & Culture Officer / Executive is responsible for the day-to-day People & Culture operations and functions. Assist in all administrative and clerical duties. The People & Culture Officer / Executive reports to the Director of People & Culture / Assistant Director of People & Culture / P&C Manager.

As People & Culture Officer/Executive, you will be responsible for the following duties:

• Handles all colleagues’ enquiries and when necessary, direct them to the right person-in-charge for further assistance

• Handles all phone enquiries about job vacancies in a professional, courteous, and ethical manner

• Prepare contracts for new colleagues

• Maintains up-to-date employees’ individual personal files in an orderly filing system

• Administration of all the documentation regarding any personnel action effected for employees from Supervisory level and below

• Manages lockers administration and maintain stock for the First Aid items

• Assists in the documentation of work permits, employment passes and related documents

• Input and updating of personal data of existing colleagues in the People & Culture System daily

• Being actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process

As People & Culture Officer/Executive, we expect from you: 

• Diploma in Hospitality Management

• Minimum 2 years of hotel experience in People & Culture or equivalent

• Ability to communicate fluently in English Language and Bahasa Malaysia with internal and external customers alike

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

• EPF (Employees Provident Fund) contributions (higher than the norm)

• SOCSO (Social Security Organisation) & EIS (Employment Insurance System)

• Public holiday entitlement based on Malaysian calendar

• Exceptional rest area & colleagues engagement activities.

We’re Fans. Are you?