Description

Job Overview Summary

The Systems Administrator is responsible for maintaining and managing the organization’s IT infrastructure, including servers, networks, and security systems, ensuring their reliability, security, and optimal performance. This role involves configuring, monitoring, and troubleshooting servers, storage, and network components to support the operations of a security-focused organization. The Systems Administrator works closely with IT teams to uphold security protocols, compliance standards, and industry best practices in a highly regulated environment.

What you’ll be doing (and doing well!):

• Server & Network Management: Install, configure, monitor, and maintain servers, storage, and network infrastructure, ensuring high availability and performance.
• System Security & Compliance: Implement and manage security measures, including firewalls, antivirus software, and intrusion detection systems, to safeguard the organization’s infrastructure and comply with industry regulations.
• Backup & Disaster Recovery: Develop and manage backup, recovery, and continuity plans to ensure data integrity and quick recovery in the event of system failures.
• System Monitoring & Optimization: Utilize monitoring tools to proactively identify and resolve potential issues, optimizing system performance and preventing downtime.
• User Access & Permissions Management: Administer user accounts, permissions, and group policies in alignment with security standards, ensuring data access control and compliance.
• Incident Response & Troubleshooting: Respond to and resolve escalated technical issues and incidents, conducting root cause analysis to prevent recurrence.
• Software & Patch Management: Ensure timely updates, patches, and upgrades for all systems, managing software lifecycles to mitigate vulnerabilities.
• Network Security: Support the setup, configuration, and maintenance of network security systems, including VPNs, firewalls, and proxy servers, to protect the organization’s IT environment.
• Documentation & SOP Development: Maintain comprehensive documentation for system configurations, procedures, and troubleshooting steps, creating standard operating procedures (SOPs) to streamline IT processes.
• Collaboration with IT & Security Teams: Work closely with IT support, security, and compliance teams to align system management practices with organizational goals and regulatory requirements.
• Perform other job-related duties as assigned.

Responsibilities:

• Own It: Focus on excellence in everything you do and each interaction you have with all clients
• Learn: Absorb the training. Make yourself an expert on our portfolio of solutions 
• Represent: Always understand that you are the face of the company to our customers
• Diversity: Every project and service call are different so you must enjoy variety in your workday
• Work as One Team: Work closely with Minuteman’s sales, management, and operations teams to best serve our customers
• Find a way: Turn challenges into opportunities
• Play To Win.

What we Like about you:

• A Sense of humor, creativity, and positive attitude.
• Bachelor’s degree in Information Technology, Computer Science, or a related field or euivalenet experience
• Certifications such as CompTIA Server+, CompTIA Security+, Microsoft Certified Systems Administrator (MCSA), or Cisco Certified Network Associate (CCNA) are preferred.
• 4-6 years of experience in systems administration or a related role, preferably within the security industry or a highly regulated environment.
• Proficiency with Windows and Linux server environments, Active Directory, and network protocols (e.g., TCP/IP, DNS, DHCP).
• Strong understanding of virtualization technologies (e.g., VMware, Hyper-V).
• Experience with network security tools (e.g., firewalls, VPNs) and endpoint security measures.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

Equal Employment Opportunity (EEO) Statement

Minuteman Security & Life Safety is an equal opportunity employer that is committed to diversity, equity and inclusion and providing a workplace that is free from discrimination and harassment of any kind based on race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, and gender identity), national origin, age, disability or genetic information or any other status or characteristic protected by federal, state, or local law. Minuteman Security & Life Safety provides equal employment opportunity to all individuals regardless of these protected characteristics. Further, Minuteman Security & Life Safety takes affirmative action to ensure that applicants and employees are treated without regard to any of these protected characteristics in all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and separation from employment. 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Drug-Free Workplace Statement

Minuteman Security Technologies, Inc is an equal opportunity employer, that offers a smoke-free and drug-free workplace.