Hiring.Camp

Senior Process Expert, Operations

Maersk

·

Yesterday

Location
INMAA15 - Chennai - RMZ One Paramount, India
Type
Full-time
Department
Operations
Seniority
Senior
Education
Bachelor
Closing date
Today
Source
Workday

Description

The EMR Operations Sr Process Expert is responsible for managing day-to-day Equipment Maintenance & Repair (EMR) operations, ensuring service excellence, operational efficiency, and compliance with established processes and standards. The role involves leading a team, managing stakeholder relationships, driving process improvements, and delivering performance against defined KPIs and SLAs while maintaining high levels of customer satisfaction.

At Maersk, we are a global leader in integrated logistics, pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of what’s possible—setting new benchmarks for efficiency, sustainability, and excellence.

We believe in the power of diversity, collaboration, and continuous learning, and strive to ensure our people reflect the customers we proudly serve. With a workforce of over 100,000 employees across 130 countries, we work together to shape the future of global trade.

Join us as we leverage cutting-edge technologies and create global opportunities. Let’s sail together towards a brighter, more sustainable future with Maersk.

Purpose of the role:
 

Looking for a candidate with experience in Equipment Maintenance & Repair (EMR) operations, responsible for managing daily operations, monitoring KPIs/SLAs, handling vendor and stakeholder queries, and ensuring smooth container maintenance and repair processes. The role requires strong stakeholder management, operational reporting and analytics, process improvement, compliance adherence, and the ability to drive operational excellence through standardization, automation, and continuous improvement initiatives. Experience in logistics, container operations, vendor management, and performance reporting is preferred.
 

You will be Responsible for:

  • Managing daily EMR operations and ensuring KPIs and SLAs are achieved.

  • Monitoring workflow, productivity, and quality to meet operational targets.

  • Handling vendor, depot, and stakeholder queries and resolving issues promptly.

  • Overseeing container maintenance and repair activities with accuracy and compliance.

  • Building strong relationships with vendors, depots, and internal stakeholders.

  • Preparing operational reports and analyzing performance trends.

  • Driving process standardization, optimization, and continuous improvement initiatives.

  • Ensuring adherence to EMR policies, repair procedures, and industry standards.

  • Supporting audits, special projects, business transformation, and automation initiatives.

  • Providing data-driven insights and recommendations to improve operational performance.

Qualifications

Graduate of any bachelor's degree.

Fluent in English with good communication skills.

What We Offer:

  • Impact: Be part of a team that directly contributes to global operations.

  • Opportunity: Unlock professional and personal growth through diverse career pathways.

  • Innovation: Work with a team that embraces technology and continuous improvement.

  • Global Exposure: Collaborate across geographies and cultures.

  • Work-Life Balance: Flexible working arrangements to support your well-being

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

 

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing  [email protected]

Skills

EMRCompliance

Similar Jobs

27

(Senior) Process expert Plan-2-steer

Omya · Kuala Lumpur, Malaysia

6 days ago

MSAT Senior Process Expert USP

Roche · Basel Headquarter, Switzerland

1 week ago

Sr/Expert/Advisor Process Engineer - Midstream Facilities

EQT Corporation · Hybrid - Canonsburg, PA +1 · Hybrid

1 week ago

Tehnolog proizvodnih procesov specialist DSP (d/ž/m) / Senior Process Expert DSP (d/f/m)

Sandoz · Ljubljana (Sandoz), Slovenia

1 week ago

Senior Quality Controller (Process Quality Expert)

Crane Authentication · Zejtun, Malta

1 week ago

Senior Process Expert, Fixed assets and Leases

UPM Careers · Tampere, Finland +1

2 weeks ago

MGF OTM Sr Process expert

Maersk · INMAA15 - Chennai - RMZ One Paramount, India

3 weeks ago

Senior Expert DevSecOps Process Automation (m/w/d)

Vodafone · Düsseldorf, NRW,DE, DE

3 weeks ago

Senior Process Expert Bill-2-Cash

Omya · Kuala Lumpur, Malaysia

3 weeks ago

MGF OTM Sr Process expert

Maersk · INMAA15 - Chennai - RMZ One Paramount, India

4 weeks ago

Senior Expert Science & Technology – Downstream Process Development & Modelling (m/f/d

Novartis · Mengeš, Slovenia · Hybrid, Onsite

1 month ago

Senior Expert Science & Technology – Downstream Process Development & Modelling (m/f/d

Novartis · Mengeš, Slovenia · Hybrid, Onsite

1 month ago

(Senior) Governance Expert / Process Management Specialist (w/m/d) in Frankfurt / Nürnberg

Ing · Frankfurt, Germany +1

1 month ago

Senior Process Expert - Visual Inspection 80-100%

Lonza · CH - Stein, Switzerland

1 month ago

Senior Process Expert/Process Expert, Fixed assets and Leases

UPM Careers · Tampere, Finland +1

1 month ago

Senior SAP CO Process Expert

Bosch-HomeComfort · San Pedro Garza García, N.L., Mexico · Hybrid

1 month ago

Senior SAP CO Process Expert

Bosch-HomeComfort · San Pedro Garza García, N.L., Mexico · Hybrid

1 month ago

Senior Expert / Head Of Food Process Engineering

Esenciafoods · Spain · Onsite

2 months ago

Plan to Decide (Controlling) Senior Process Expert

METRO/MAKRO · Szczecin, Województwo zachodniopomorskie, Poland · Remote

2 months ago

Senior Expert Business Process Management (m/w/d)

Vodafone · Düsseldorf, NRW,DE, DE

2 months ago

Senior Process Expert Procurement Analytics & Sustainability

Omya · Kuala Lumpur, Malaysia

2 months ago

Senior SAP P2P Business Process Expert (MM/FI Integration)

Accenture · Ho ChiMinh, Viettel Building, Vietnam · Hybrid

4 months ago

RTR Process Expert/Sr. Exec

NECSWS · Navi Mumbai, MH, India

1+ year ago

Senior Process Engineer - Plastic Extrusion Expertise Required

Itw · Itasca - 1140 W Bryn Mawr, United States of America

1 week ago

Sr. EU Process Engineer (H/F), EU Process Engineering Network Experts Team (EUPE NET)

Amazon · Onsite

4 weeks ago

Global Financial Controls & Compliance Process Experts Senior Manager

Novartis · Prague, Czech Republic +1 · Hybrid

1 month ago

Global Financial Controls & Compliance Process Experts Senior Manager

Novartis · Prague, Czech Republic +1 · Hybrid

1 month ago