Partner Management, Senior Analyst - Mandarin Speaking

Overview 

We are seeking experienced Vendor Program Senior Analyst to support Global Partner Skilling initiatives. This role partners with regional stakeholders within Global Partners and Global Skilling Leads to deliver targeted skilling engagements that equip partners with the technical and sales capabilities needed for cloud technologies. 

This high-impact role focuses on regional execution, aligning local engagement plans with global priorities while capturing market needs that inform broader skilling strategies. 

Key Responsibilities 

Regional Engagement Management 

• Lead execution of regional skilling engagements for assigned Global Partners 

• Develop and manage partner-specific skilling plans aligned to business objectives 

• Coordinate virtual and in-person skilling activities, including private deliveries and workshops, by facilitating introductions between partner POCs and the appropriate delivery teams 

• Own the overall regional partner skilling relationship for assigned partner(s), including: 

• Maintaining a regular cadence, at least monthly, with each partner 

• Serving as the primary point of contact for regional partner skilling needs 

• Maintaining a regular cadence (at least monthly) with each partner 

• Acting as the main point of contact for the regional partners’ skilling needs 

Global–Regional Alignment 

• Partner closely with the Global Skilling Lead to: 

• Align regional execution with global partner priorities 

• Share actionable regional insights that inform global skilling strategies 

• Align regional execution to global partner priorities 

• Provide actionable regional insights to shape global skilling strategies 

• Drive consistent messaging and prioritization across regions 

Insights & Signal Capture 

• Identify patterns, trends, and recurring skilling needs across regional partners 

• Provide structured insights and recommendations to influence: 

• Global skilling programs 

• Partner-facing initiatives 

• Global skilling programs 

• Partner-facing initiatives 

• Represent regional partner needs and feedback in global planning cycles 

Program Governance & Operations 

• Participate in governance, cadence, and reporting, including weekly internal syncs with SAU Regional Leads and Global Skilling Leads 

• Weekly internal team syncs 

• Track progress against partner skilling plans 

• Prepare executive-ready narrative reporting on what is working, what is not, and recommended next steps 

• Own the cadence for external regional partner meetings 

• Maintain clear visibility into engagement status, risks, outcomes, and follow-up actions 

Partner Enablement 

• Educate partners on available skilling programs and resources, including: 

• Training vouchers, including 100% funding where applicable 

• Private delivery options 

• Cloud Learning Services (CLS) and partner-led training 

• Skilling-in-a-box and packaged learning solutions 

• Enterprise Skills Initiative (ESI) and related programs 

• Training vouchers (100% funding where applicable) 

• Private delivery options 

• Cloud Learning Services (CLS) / partner-led training 

• Skilling-in-a-box and packaged learning solutions 

• Enterprise Skills Initiative (ESI) and related programs 

• Help partners navigate and maximize available skilling benefits 

Coordination & Stakeholder Management 

• Prevent duplication or overlap in partner outreach across internal teams 

• Coordinate with internal stakeholders to align on: 

• Partner points of contact (POCs) 

• Engagement ownership 

• Communication plans 

• Partner Points of Contact (POCs) 

• Engagement ownership 

• Communication plans 

Metrics & Accountability 

• Track and report on skilling performance metrics, including: 

• Engagement delivery 

• Partner progress against skilling plans 

• Program effectiveness indicators 

• Engagement delivery 

• Partner progress against skilling plans 

• Program effectiveness indicators 

• Support clear definition of responsibility vs. accountability for outcomes across stakeholders 

Required 

• 5+ years of experience in program management, partner management, account management, or consulting 

• Experience working with enterprise or global customers/partners across regions 

• Strong project management and operational execution skills 

• Proven ability to manage multiple stakeholders across geographies 

• Experience delivering structured reporting and executive-level insights 

• Mandarin language proficiency is required 

Preferred 

• Experience in cloud technologies, partner ecosystems, or skilling programs 

• Familiarity with partner programs and skilling offerings 

• Background in learning, enablement, or workforce skilling initiatives 

• Experience working in matrixed global organizations 

Key Skills & Competencies 

• Cross-functional collaboration and stakeholder management 

• Strategic thinking with strong execution focus 

• Data-driven decision making and insight generation 

• Communication skills (executive-ready written and verbal) 

• Ability to manage ambiguity and drive clarity across teams