Facilities Coordinator

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Job Description

What this job involves: As a Facilities Coordinator, you will serve as the first point of contact for visitors, creating a welcoming and professional impression of the organization. You will manage the reception area, handle visitor registration, answer inquiries, and provide administrative support to ensure smooth front-office operations and contribute to an exceptional visitor experience. 

What your day-to-day will look like: 

• Welcome and register visitors, issue badges, notify hosts, and direct guests to meeting rooms or designated areas.

• Manage meeting room bookings and ensure spaces are clean, equipped, and ready for use.

• Answer mainline phone calls, respond to general inquiries, and provide accurate office information.

• Receive, log, and distribute mail, couriers, and packages; relay property notices promptly.

• Maintain the reception area, meeting rooms, and pantry in clean and orderly condition; monitor cleaning service quality.

• Order and manage inventory of office and pantry supplies.

• Process monthly purchase requests, purchase orders (POs), and support month-end reconciliations.

• Log daily work orders and complete closures as required.

• Handle access card issuance, activation, temporary card management, and maintain borrowing records.

• Support internal meetings with printing, materials preparation, and basic data entry.

• Assist with logistics for employee events or large meetings as needed.

• Follow all health, safety, and compliance policies; monitor front desk activity and report any concerns to Security.

• Ensure all visitor data is handled in accordance with privacy regulations.

Desired or preferred experience and technical skills: 

• Proficiency in Microsoft Office Suite (Outlook, Word, Excel) 

• Experience with visitor management systems and multi-line phone systems 

• Knowledge of office equipment operation (copiers, printers, scanners) 

• Familiarity with scheduling and calendar management software 

• Bilingual proficiency in English and Cantonese, Mandarin is a plus 

• Experience with digital communication tools (video conferencing, messaging apps) 

• Basic understanding of security protocols for office buildings 

Required Skills and Experience: 

• Minimum 1-3 years of experience in a receptionist, customer service, or front desk role 

• Associate Degree or higher required; qualifications in Business Administration, Hospitality Management, or a related field are preferred.

• Professional appearance and excellent interpersonal skills 

• Ability to multitask and remain calm under pressure in a busy environment 

• Strong organizational skills with attention to detail 

• Computer literacy including email, scheduling, and basic office applications 

• Secondary education required, higher diploma in hospitality, business administration, or related field beneficial but not essential 

Location:

On-site –Hong Kong, SAR, China

Job Tags:

Customer Service, Facility Management, Greet Visitors, Guest Service, Mail Distribution, Meeting Room Management, Multi-Line Phone Systems, Multitasking, Office Administration, Onboarding, Visitor Management

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.