Account Manager

Ignite Visibility is a leading US-based digital marketing agency in San Diego, California, and we are looking for an Account Manager to join our team. The Account Manager plays a critical role in driving the success, growth, and retention of Rallio's key brand partnerships. This individual serves as a strategic advisor to brand executives and is responsible for maintaining strong relationships while delivering measurable business impact. This role is client-facing and requires expertise in presentation and effectively speaking and engaging clients. The ideal candidate is both relationship-driven and results-oriented, with a proven ability to influence stakeholders, identify growth opportunities, and execute strategic initiatives.

 

This is a full-time Remote position and is available to U.S. eligible residents. 

 

Key Responsibilities

• Serve as the primary strategic point of contact for assigned brands, owning executive-level relationships and overall account health

• Partner with brand leadership to align on goals, key initiatives, and long-term growth strategies

• Proactively identify opportunities to enhance performance, increase engagement, and expand Rallio's footprint within each brand

• Drive client satisfaction and retention through effective communication, performance reporting, and relationship management

• Collaborate with regional and local stakeholders to ensure successful activation and adoption of Rallio's programs at all levels

• Plan, schedule, and lead monthly and quarterly business reviews, trainings, and educational webinars

• Represent Rallio at client conferences and industry events, including travel and speaking engagements

• Own revenue growth within assigned accounts by identifying upsell opportunities and effectively positioning Rallio's products and services

• Partner cross-functionally with Product, Support, and Leadership teams to advocate for client needs and influence product roadmap decisions

• Analyze performance metrics and deliver strategic recommendations to continuously improve results

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Qualifications

• 3+ years of experience in account management, client success, or digital marketing (preferably within multi-location or franchise environments)

• Proven ability to manage and grow enterprise-level client relationships

• Strong leadership skills, with experience mentoring and guiding team members

• Excellent communication and presentation skills, with confidence engaging executive-level stakeholders

Why Ignite Visibility?

• The opportunity to grow and build a long-term career with us.

• A collaborative environment focused on client success and career development.

• Fully remote workforce.

• Two-time Landy Award Winner (Search Marketer of the Year & Best Paid Search Initiative).

• Named Fastest-Growing Private Companies in San Diego (2016-2022).

• Named Best Places to Work in San Diego 2017, 2020.

• Named Inc 5000 Fastest Growing Companies 2017-2022.

Ignite Visibility is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.