Logistics Operations Coordinator

Description

Atlas Industrial Outsourcing is looking for a Logistics Operations Coordinator for one our partnering companies. This will be a full-time position that requires punctual attendance reporting to the office every day, Monday - Friday with some weekends.   

The Logistics Specialist plays a key support role in the day-to-day execution of transportation operations. This position helps coordinate shipments, maintain accurate systems and documentation, support communication between customers and drivers, and assist in keeping freight moving efficiently.

This role is ideal for someone who is organized, detail-oriented, responsive, and eager to grow within a fast-moving transportation environment.

The person who succeeds in this position tends to be:

• grounded in integrity
• highly organized and detail-oriented
• responsive and dependable
• comfortable working in a fast-paced environment
• a strong communicator
• customer-focused
• solution-oriented
• accountable in follow-through
• motivated to learn and grow
• team-first in how they work

Key Responsibilities

1. Transportation Coordination
• Support day-to-day load execution across trucking and logistics operations
• Help coordinate pickups, deliveries, appointments, and shipment updates
• Communicate with drivers, customers, and internal team members regarding load status
• Assist in minimizing delays, service failures, and communication gaps
• Support execution across heavy haul, intermodal, drayage, van, local, regional, and OTR freight as needed

2. Dispatch & Operational Support
• Help monitor active loads and support dispatch activity
• Update schedules and communicate changes as needed
• Assist with route planning and shipment visibility
• Support equipment readiness and load coordination efforts
• Escalate service or execution issues promptly

3. Documentation & Systems
• Enter and maintain accurate information in the transportation management system
• Support processing of BOLs, PODs, shipping records, permits, and related documents
• Ensure data accuracy across loads, customer information, and shipment records
• Assist with administrative workflow tied to transportation operations and compliance

4. Customer & Carrier Communication
• Provide professional communication and timely updates to customers and partners
• Help maintain positive relationships through responsiveness and follow-up
• Assist in resolving service-related issues in a timely and professional manner

5. Reporting & Process Support
• Help track operational data and assist with reporting needs
• Support KPI visibility related to service, utilization, documentation, and execution
• Identify errors, gaps, or improvement opportunities and communicate them appropriately

Requirements

Preferred Qualifications:

• Experience in transportation, logistics, dispatch, customer support, brokerage support, or supply chain
• Strong organizational skills and attention to detail
• Ability to manage multiple tasks in a fast-paced environment
• Strong written and verbal communication skills
• Comfort with business systems and data entry
• Experience with transportation management systems; Alvys experience is a plus
• Problem-solving mindset and willingness to take initiative
• Customer service orientation
• High school diploma required; additional education in logistics, supply chain, or business is a plus
• Equivalent experience will be strongly considered