Business Development Manager - Construction (South West England)

Department: Sales

Employment Type: Full Time

Location: UK

Reporting To: Jemima Price

Compensation: £45,000 - £50,000 / year

Description

Key Accountabilities

• Identify, target, and secure new business from a defined portfolio. 
• Develop and execute business development strategies aligned with growth objectives and revenue targets. 
• Build a robust pipeline of high-value opportunities through proactive market engagement and strategic prospecting. 
• Drive account growth through cross-selling, upselling, and long-term account development plans. 

• Act as the strategic lead and primary point of contact for assigned customers. 
• Build and maintain senior-level relationships with key decision-makers and influencers. 
• Ensure high levels of customer satisfaction, retention, and contract renewal through proactive engagement. 
• Represent the voice of the customer internally to influence service delivery and continuous improvement. 

• Work alongside the Field Sales Manager to coordinate bids, tenders, and proposals for complex, large-scale, and multi-site contracts. 
• Manage contract negotiations, pricing strategies, and commercial agreements to ensure profitable outcomes. 
• Navigate complex sales cycles, balancing commercial risk with long-term value creation. 
• Ensure contractual commitments are clearly understood and effectively transitioned to operational teams. 

• Work closely with Sales, Customer Solution Specialists, Operations, Marketing, and Customer Success teams to ensure a seamless customer experience. 
• Analyse market trends, competitor activity, and customer insights to identify growth opportunities and risks. 
• Share best practice and market intelligence to support wider business strategy and alignment. 

Experience, Skills & Behaviours

• Proven experience in business development, ideally within a comparable B2B environment. 
• Demonstrated success in winning and growing large-scale or multi-site customer accounts. 
• Strong experience managing complex sales cycles, bids, tenders, and commercial negotiations. 
• Excellent relationship-building skills, with the credibility to operate at senior and executive level. 
• High level of commercial acumen, with the ability to interpret data, market trends, and financial drivers. Confident, persuasive communicator with strong presentation, negotiation, and written skills. 
• Self-motivated, resilient, and comfortable operating autonomously within a national remit. 
• Highly organised, adaptable, and able to prioritise effectively in a fast-paced environment. 
• Forward-thinking and solutions-focused, with a passion for delivering longterm value. 
• Bachelor’s degree in Business Administration, Sales, or a related discipline – desirable 

Key Measures of Success

• Revenue Growth: Achievement of new business and account growth targets. 
• Pipeline Strength: A healthy, high-quality pipeline of corporate opportunities. 
• Account Retention: Strong customer retention and repeat business across key accounts. 
• Commercial Outcomes: Successful delivery of profitable contracts and tenders. 
• Stakeholder Satisfaction: Positive feedback from customers and internal stakeholders. 
• Strategic Impact: Contribution to the company’s reputation and position within the assigned sector.