Manager, Quality Assurance I

Position Summary

The Quality Manager leads the Quality department by planning, developing and coordinating the quality programs and processes to insure continuous production of products are consistent with established quality and customer standards.

Primary Responsibilities

• Establishes quality objectives to continuously improve the process that assures product quality.
• Maintains all key metrics regarding quality and maintains reporting systems.
• Is involved in all customer concerns to ensure they are reacted to immediately, resolved and the manufacturing facility is aware of all concerns.
• Ensures the execution of corrective actions and the ongoing compliance with customers’ specifications.
• Ensures PPAP submissions for new launches and engineering changes are completed.
• Provides leadership in directions toward maintaining and implementing the TS 16949 system.
• Direct and allocate overtime hours as schedules require supporting all production activities.
• Performs/assists in associate performance reviews and discussions.
• Supports continuous improvement projects.
• Participates in, and provides training as required.
• Participates in and performs Layered Process Audits (LPA) per plan.
• Ensures Housekeeping and Health & Safety Standards are maintained.
• Complies with policies and procedures pertaining to facility or divisional adopted standards such as, TS 16949 and ISO 14001.
• Utilizes the concepts of continuous improvement including Lean.
• May, on occasion, be required to perform duties other than those specified in this description.

Education and Qualifications

• High School Diploma or equivalent required.
• Four years of College or University Degree in Business, Quality, Engineering or related field preferred.
• Two to five years’ experience in a leadership role preferably in the automotive industry.
• Ability to solve complex problems and exercise judgement based on the analysis of multiple sources.
• Proven leadership and managerial skills, interpersonal skills and personal development skills.
• Experience in a variety of basic operation disciplines: Manufacturing, Quality, Process / Tooling and Shop Floor Supervision.
• Proficient in Microsoft Office.
• Excellent written and verbal communication skills.
• Willingness and ability to travel, as necessary.

Work Environment/Work Conditions

• Professional Office Environment.
• Must wear proper personal protection equipment while on manufacturing floor.
• Travel to manufacturing facilities or customer locations when required.
• Equipment used requires proper training on the potential for and avoidance of injury.