Director of Human Resources

Director of Human Resources
 

Are you a strategic visionary leader who is passionate about shaping workplace culture and organizational success? Cross Keys Village – The Brethren Home Community is seeking a Director of Human Resources to lead the organization's HR strategy and oversee the delivery of comprehensive human resources services across the community. In this key leadership role, you will provide executive guidance on workforce planning, employee engagement, retention, and organizational effectiveness while ensuring strong HR governance, regulatory compliance, and operational excellence. This is an exciting opportunity to partner with senior leadership, drive meaningful people-focused initiatives, and help build a thriving workforce dedicated to enriching the lives of older adults.

Position Type: Full-time (80 hours biweekly)

Schedule: Monday - Friday 8:00 AM - 4:30 PM 

What Makes Us Different

At CKV, we believe caring for our team is just as important as caring for our residents. In addition to the great traditional benefits we offer our team; such as medical plans, paid time off program, and retirement savings plan, we offer:

• Onsite auto services for convenience
• Free wellness classes to support mind and body health
• Access to our gym and pool right on campus
• Team giveaways and incentives to show support and appreciation
• Team member events, recognition programs, and celebrations throughout the year
• Excellent onsite dining options with employee discounts
• A culture guided by Christian values, where kindness and respect are at the heart of everything we do

Who We Are

As the largest nonprofit, single-site retirement community in Pennsylvania, Cross Keys Village is dedicated to enriching the lives of older adults. It is our vision to be a leading innovator offering older adults a life infused with quality and purpose. We accomplish these goals – and more through our compassionate team of individuals who strive every day to provide the best care and services our community needs.

Job Description

As the Director of Human Resources your scope of responsibilities will include but are not limited to:

• Setting the HR strategy and the annual HR roadmap; aligning HR priorities with organizational goals and monitoring progress to targets.
• Overseeing HR service delivery across Talent Acquisition, HR Business Partners, HR Operations/HRIS, Benefits & Wellness, and Learning & Organizational Development; defining service level agreements (SLAs) and KPIs and monitoring performance.
• Ensuring regulatory and compliance oversight for federal, state, and local labor and employment laws, wage and hour, leave administration (including FMLA coordination), and privacy/PHI controls; establishing and maintaining compliant policies and practices; engaging external counsel as needed.
• Owning HR vendor relationships; managing contracts and performance for payroll, benefits, learning, background screening, and HR technology; overseeing renewals, SLAs, and cost control.
• Leading workforce planning and organizational design recommendations; partnering with executive leadership on staffing models and change management; delivering executive-level people analytics and reporting.
• Leading high‑risk employee relations escalations, investigations, and disciplinary processes in partnership with HRBPs and external counsel; ensuring consistent, fair, and well-documented outcomes.
• Overseeing employee engagement strategy and employer branding in partnership with L&OD and Talent Acquisition; guiding survey deployment, action planning, and culture initiatives.
• Overseeing compensation strategy, structure design, market benchmarking, pay administration cycles, and policy adherence; monitoring internal equity and compliance with applicable regulations.
• Managing the HR budget; aligning HR investments to business outcomes; conducting variance analysis and overseeing resource planning.
• Governing HR policies, SOPs, and records retention; ensuring internal controls, data governance, and audit readiness; leading responses to internal and external audits and implementing corrective actions.
• Sponsoring HR technology and analytics roadmap; partnering with HR Operations/HRIS on system governance, data integrity, security/access controls, and integration strategy; ensuring reliable reporting.
• Leading, coaching, and developing the HR leadership team and staff; overseeing succession planning and capability building within the HR function.
• Collaborating with cross-functional leaders and participate on relevant committees to support safety, quality, compliance, and organizational initiatives.
• Establishing and maintaining excellent customer service and collaborative relationships across departments; promoting teamwork and implementing strategies to achieve department and community goals.

Qualifications, Education, and Experience

• Bachelor’s degree in Human Resources, Business, or related field required; SPHR/SHRM‑SCP or similar certification strongly preferred.
• 15 years of progressive HR experience with at least 3 - 5 years in a senior management role.
• Demonstrated experience managing HR service delivery, compliance, compensation, vendors, budgets, and HR analytics required. 
• Experience in healthcare/long‑term care or other highly regulated environments preferred.

 
Join Our Work Family
 

As a team member at Cross Keys Village, you will be provided with many benefits such as a positive work environment and comprehensive training opportunities. Our large campus also offers you excellent dining options, access to community events and much more.

If you are a visionary HR leader dedicated to developing people, strengthening culture, and driving organizational excellence, we'd love to hear from you! Join Cross Keys Village and help shape the future of a mission-driven community where employees are empowered to succeed and make a meaningful impact every day.