Technical Writer

The Vacancy

AVO Training Institute, a subsidiary of Megger, based in Dallas, TX, has been in business since 1963. We offer electrical safety and maintenance courses that help keep technicians, electricians and engineers safe and compliant. Our curriculum includes electrical safety and maintenance practices for substations, circuit breakers, protective relays (mechanical & microprocessor), power transformers, cable, and electrical fundamentals.

AVO Training is currently looking for an experienced Technical Writer to create high-quality content for our publications, and contribute to the success of our participants and instructors. This person will maintain standardized and consistent practices while partnering with Subject Matter Experts (SMEs) to ensure the accuracy of the content utilized in our publications. This is not a remote position.

The ideal candidate is one that is willing to learn and to make a difference in others’ lives. The members of AVO Training Institute take great pride in providing skills and knowledge for those exposed to the hazards of electricity so that they may conduct their work in a safe and efficient manner, as well as a higher level of understanding of the testing techniques being conducted.

Our curriculum includes electrical safety and maintenance practices for substations, circuit breakers, protective relays (mechanical & microprocessor), power transformers, cable, and electrical fundamentals. The person we are looking for will have good knowledge of many of these subjects to provide support in developing content for presentations and instructional programs.

This person will report to the Content Development Manager, and work alongside instructors, SMEs, content designers, and graphics designers to partner in the execution of the learning & development needs. This position is not a remote position. Please provide salary requirements.

Duties and Responsibilities:

• Conduct group sessions with SMEs to elicit publication requirements
• Revise existing publications as required and requested
• Create and develop course content, typically involving the assimilation of technical materials
• Read journals and other materials to become familiar with new and updated products
• Analyze developments in specific fields to determine need for revisions in previously published materials and development of new material
• Other assigned duties

Required Skills and Attributes:

• Familiar with content development for instructional material
• Technically oriented; understand, articulate and be able to write technical subjects
• Exceptional professional written and oral communication skills
• Analyze content/needs; structure and design curricula
• Experience working with complex concepts and translating them into concise, clear language
• Ability to quickly grasp complex technical concepts and make them easily understandable
• Take a raw copy of a document, format, and organize the document
• Research, prepare and edit complex technical documents
• Experience in creating high-quality documentation with attention to formatting, voice, and audience
• Able to work under the pressures of deadlines and other demands
• Experience handling multiple projects, and time management to meet project deadlines
• Teamwork and collaboration skills

Qualifications:

• University degree in technical writing, English, journalism, or communications
• Native-level proficiency in English, both verbal and written
• Strong working knowledge of all Adobe Creative Cloud applications, including InDesign, Photoshop, Acrobat Pro, and Illustrator
• Strong working knowledge of all Microsoft Office applications