Chick-fil-A Beaufort

Facilities Manager

Department: Operations

Reports To: Executive Director / Operating Partner

Location: Beaufort, South Carolina

Position Overview

The Facilities Manager is responsible for maintaining the cleanliness, functionality, safety, and overall appearance of Chick-fil-A Beaufort's building, equipment, and grounds.

This individual takes a proactive approach to facility management by implementing preventive maintenance schedules, completing detailed cleaning responsibilities, coordinating necessary repairs, and maintaining strong relationships with outside service providers.

The Facilities Manager plays a critical role in ensuring our restaurant consistently reflects Chick-fil-A's standards of operational excellence while providing a safe, clean, and welcoming environment for our guests and Team Members.

Key Responsibilities

1. Preventive Maintenance

• Develop, implement, and manage a comprehensive preventive maintenance schedule for the restaurant's building, equipment, and grounds.
• Perform routine inspections to identify maintenance needs before they become operational problems.
• Ensure scheduled maintenance is completed on time and properly documented.
• Monitor the condition and performance of kitchen equipment, refrigeration systems, HVAC, plumbing, lighting, and other facility systems.
• Maintain accurate records of maintenance activities, inspections, equipment servicing, and repairs.
• Identify opportunities to extend equipment life and reduce unnecessary repair expenses.

2. Facility Cleanliness & Monthly Cleaning Tasks

• Own and execute the restaurant's monthly deep-cleaning and facility cleaning schedule.
• Ensure all assigned monthly cleaning tasks are completed thoroughly and on time.
• Perform detailed cleaning of designated areas, equipment, fixtures, and facility components.
• Coordinate cleaning activities with restaurant leadership to minimize disruption to daily operations.
• Inspect completed work to ensure it meets Chick-fil-A's cleanliness and quality standards.
• Identify and address areas requiring additional cleaning or attention.
• Maintain accountability through cleaning checklists and completion records.

3. Repairs & Facility Upkeep

• Serve as the primary point of contact for identifying, evaluating, and addressing facility maintenance issues.
• Complete minor repairs and maintenance tasks when appropriate and within the scope of training.
• Coordinate professional repairs for issues requiring specialized expertise.
• Respond promptly to urgent maintenance needs that could affect restaurant operations, food safety, or guest experience.
• Maintain the appearance and functionality of the building's interior, exterior, parking areas, landscaping, and surrounding grounds.
• Communicate repair needs, timelines, and operational concerns to restaurant leadership.
• Follow up on all outstanding maintenance issues until they are fully resolved.

4. Grounds & Exterior Maintenance

• Regularly inspect the restaurant's exterior, parking lot, drive-thru, landscaping, signage, and outdoor guest areas.
• Ensure the property consistently presents a clean, attractive, and well-maintained appearance.
• Identify and coordinate repairs involving pavement, curbing, lighting, drainage, exterior fixtures, and landscaping.
• Monitor grounds maintenance providers to ensure work meets restaurant expectations.
• Proactively address issues that could negatively impact guest safety or the appearance of the restaurant.

5. Communication, Organization & Accountability

• Maintain an organized system for tracking preventive maintenance, cleaning tasks, repairs, and vendor services.
• Provide regular updates to restaurant leadership regarding completed work, outstanding issues, and upcoming maintenance needs.
• Prioritize responsibilities based on operational impact, safety, urgency, and cost.
• Maintain appropriate inventory of cleaning supplies, replacement parts, tools, and maintenance materials.
• Work collaboratively with restaurant leadership to schedule maintenance activities around operational needs.
• Demonstrate ownership by following through on responsibilities without requiring constant supervision.

Performance Expectations

Success in this position will be measured by:

• Preventive Maintenance: Scheduled maintenance is consistently completed on time.
• Facility Cleanliness: Monthly cleaning responsibilities are completed to established standards.
• Equipment Reliability: Equipment downtime and preventable breakdowns are minimized.
• Repair Responsiveness: Maintenance concerns are addressed promptly and followed through to resolution.
• Facility Appearance: The building, equipment, and grounds consistently reflect Chick-fil-A's high standards.
• Vendor Accountability: Service providers perform quality work in a timely and cost-effective manner.
• Documentation: Maintenance records, cleaning checklists, and repair logs remain accurate and current.

Qualifications & Skills

• Experience in facility maintenance, property management, restaurant operations, or a related field preferred.
• General knowledge of building systems, equipment maintenance, and basic repairs.
• Strong organizational skills and attention to detail.
• Ability to manage multiple projects and prioritize responsibilities independently.
• Effective communication and relationship-building skills.
• Comfortable working with outside contractors and service providers.
• Proactive, dependable, and committed to completing work with excellence.
• Basic computer skills for maintaining schedules, records, and communication.
• Willingness to work flexible hours when necessary to accommodate maintenance needs and restaurant operations.

Physical Requirements

• Ability to stand, walk, bend, kneel, and perform physical maintenance and cleaning activities.
• Ability to lift and move up to 50 pounds safely.
• Ability to work both indoors and outdoors in varying weather conditions.
• Ability to safely use basic maintenance tools, cleaning equipment, and approved chemicals.
• Ability to follow all applicable safety procedures and equipment guidelines.

Our Expectations

At Chick-fil-A Beaufort, we believe excellence is demonstrated through attention to detail, personal ownership, and a commitment to serving others.

The Facilities Manager is expected to approach every responsibility with initiative, professionalism, and a genuine desire to maintain an exceptional restaurant environment.

The goal is simple: Keep our restaurant clean, safe, functional, and operating at its best every day.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.