Accounts Receivable Officer

About the Role

A well-established Australian FMCG organisation undergoing global expansion. They are looking for a high-performing Accounts Receivable Officer with strong collections experience to join their Shared Services team in Manila.

This role is ideal for someone who thrives in a high-volume, customer-facing AR environment and enjoys managing the full receivables cycle while driving timely collections and resolving complex account issues.

Key Responsibilities

• Manage end-to-end Accounts Receivable and collections process

• Perform reconciliations, posting of receipts, and variance investigations

• Monitor and manage aging accounts and overdue balances

• Conduct collections calls and email follow-ups with customers

• Resolve disputes and collaborate with internal stakeholders for resolution

• Ensure accurate and up-to-date documentation of transactions

• Prepare and send customer statements

• Identify collection risks and escalate issues where needed

• Handle manual invoicing processes when required

What We’re Looking For

• Minimum 5 years’ experience in Accounts Receivable with strong collections exposure

• Experience handling high-volume accounts and customer interactions

• Strong reconciliation and problem-solving skills

• High attention to detail and accuracy

• Excellent communication skills, especially for collections and client-facing tasks

• Ability to work independently in a fast-paced environment

Nice to have:

• Experience with Dynamics 365 or similar ERP systems

• Exposure to Australian clients, processes, or NDIS

• Strong Excel skills (reporting, reconciliation, data handling)

Why Join This Opportunity

• Work with a stable and growing Australian business

• Exposure to international AR processes and stakeholders

• Be part of a supportive shared services team environment

• Opportunity to contribute to process improvement and operational efficiency

• Competitive package and long-term career growth