- Location
- Amersham, England, United Kingdom · published
- Workplace
- Hybrid
- Department
- Healthcare
- Seniority
- Manager
- Source
- Workable
Description
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Account Manager
Hybrid, Amersham (3 days per week in the office)
Description
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on over 20 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.
As part of our Health & Care division, we're looking for an Account Manager to join our Medical Billing & Collection team based in Amersham. This role offers the opportunity to play a key part in delivering exceptional service while managing customer accounts, processing payments, and ensuring high levels of accuracy across financial administration activities.
Why you'll love this role of Account Manager
If you enjoy building relationships, solving problems, and taking ownership of your work, this role offers a great opportunity to develop your skills within a supportive and collaborative team.
You will manage your own portfolio of accounts while working closely with colleagues to provide excellent customer service, maintain accurate records, and ensure invoices and payments are processed efficiently. No two days are the same, making this an ideal role for someone who thrives in a fast-paced environment and takes pride in delivering high-quality work.
Key Responsibilities
• Process invoices, payments, and associated administration accurately and efficiently
• Manage and take ownership of assigned customer accounts
• Proactively follow up on outstanding invoices and payments
• Complete payment reconciliations and account validation activities
• Maintain accurate records and documentation within company systems
• Ensure all customer and financial data is entered accurately
• Support the achievement of team objectives and service standards
• Work collaboratively with colleagues to resolve customer queries and issues
• Carry out additional administrative duties as required to support business objectives